Zimra online clearance system goes down

The Zimbabwe Revenue Authority’s customs and excise automated system known as Asycuda is reported to have gone down on Friday last week forcing agents to resort to manual clearance of goods. Truck drivers were the most affected by the system going down, due to the bottleneck created at the Beitbridge Border Post.

Zimbabwe Revenue Authority (Zimra) spokesperson Canisio Mudzimu said:

The technical problem was caused by some power outages, which affected part of Asycuda World’s functionality. However, urgent maintenance work is being conducted in collaboration with the United Nations Conference on Trade and Development consultants

As you appreciate, Asycuda World enables clients to submit their customs documents to Zimra from anywhere in the world provided that one is registered with the authority and there is Internet connectivity at the place from which one will be transacting. Asycuda World enables pre-clearance of goods, which entails that importers can clear their goods before arrival at the port of entry as a way of facilitating smooth flow of cargo. Where the goods would not have been pre-cleared and the system is down, a business continuity process will be evoked to facilitate trade

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