<vote /> The entire staff complement of about 25 people manning a toll plaza in Mutare were recently suspended for stealing toll fees, in a scam that could be happening at other toll sites, legislators have heard.
Intertoll Zimbabwe, the company contracted to collect toll fees, has since fired at least seven members of the Mutare team.
This emerged when Intertoll Zimbabwe was giving oral evidence before a Parliamentary Portfolio Committee on Transport and Communication, chaired by Chegutu West MP Dexter Nduna of Zanu-PF.
Glen Norah MP Webster Maondera of MDC-T wanted to know if it was true that Intertoll recently dismissed 25 staff manning a tollgate in Mutare because of wrong classification of vehicles as well as how much prejudice Zinara suffered from the scam. In her response, Intertoll managing director Ms Bridget Ledwaba confirmed by saying,
We have dismissed seven employees. We did pick up that there was fraud taking place and during our inquiry we suspended people to allow investigations and after our investigations, only seven were dismissed. This was more of a collusion where we had a team working together on a shift.
Nduna and other legislators also questioned her on whether Intertoll's system had flaws that could be open to abuse.
Ms Ledwaba said their system had several checks and balances to detect any mischief and fraud,
We have the toll collector, cameras, an automated vehicle classification machine, a supervisor and we also have a route operations manager based in Harare.Yes, there are instances where you might require a supervisor to say this is not a class five but class six vehicle or vice versa but this is not done by a toll collector. We are busy trying to tightening up because it still requires a bit of human intervention. You might call it a flaw but we see it as a challenge.
Read More: Herald
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