Job Description
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
This role is responsible for liaising with family regarding funeral arrangements, preparation of body and co-ordinate and manage funeral proceedings.
Duties and Responsibilities
- Ensures family is well informed and cared for.
- Arranges and co-ordinates funeral proceedings.
- Supports the funeral consultant in providing services.
- Prepares burial equipment.
- Maintains customer service standards.
- Bailee role.
- Carries out driving duties.
Qualifications and Experience
National Certificate (Required).
Skills: Communication, Customer Experience (CX), Customer Service, Customer Service Standards, People Management, Service Standards, Teamwork.