TotalEnergies Marketing Zimbabwe (Private) Limited

Card Back Office Assistant (Harare)

TotalEnergies Marketing Zimbabwe (Private) Limited
Oct. 10, 2024
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Job Description

Applications are invited from suitably qualified and experienced candidates to fill in the above mentioned position.

Duties and Responsibilities

Credit Management:

  • ZF53 daily spot-check on Crediting done.
  • Check on mis-posts and prepare journal for correction corrections.
  • Prepare for and attend Credit Control meetings in the absence of Card Manager.

Accounts and Master data clean-up:

  • Facilitate new account creation in TOMCARD and SAP.
  • Ensure all existing and new clients have valid due diligence documents.
  • Trial Balance cleanup Weekly Report circulation.
  • Monthly use of the BOXI reports to analyze business growth and performance.

Update customer information in TOMCARD & SAP:

  • TOMCARD Master data Clean up.
  • Regular` credit limit review for postpaid accounts
  • Semiannual blocking of inactive SAP accounts and write off miscellaneous balances.
  • Follow up on overdue debt on postpaid customers.
  • Compile and submit Customer complaints file monthly by M +10

Marketing of card business:

  • Assisting in Prospecting and recruitment of new card customers.
  • Participate in TotalEnergies Card Promotions and actively propose activities and actions to develop the card business.
  • Setting up of meeting for the section.

Monthly activities:

  • Reconciliation and analysing of card accounts in TOMCARD and SAP.
  • Circulate Card penetration report to the relevant team (NETWORK, CARD team)
  • Preparing invoices for Card customers in the absence of the Card Manager.
  • Any other duty assigned by Management.

Qualifications and Experience

  • A Degree in Accounting/ Marketing. An additional Certificate/Diploma in the relevant discipline is an added advantage.
  • A minimum of 3 years working experience, one year of which must have been in Customer service
  • Good analytical, communication and public relations skills.
  • Good Knowledge of IT tools /knowledge of the software (Tom Card, SAP etc) is an asset.
  • Rigor, dynamic, listening skills and teamwork.

Other

How to Apply

Click HERE To Apply.

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