Catering and Accommodation Manager

Job Description

Applications are invited from suitably qualified and experienced persons to fill the above post that has arisen in the University.

Duties and Responsibilities

• Planning, administering and supervising the University's catering operations and services.
• Manage a team of catering staff for successful and quality execution of catering events.
• Respond to customer inquiries and service in accurate and timely manner.
• Gather customer requirements (like number of guests and event dates).
• Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for students).  Perform daily inspections of guest rooms and common areas to ensure the best possible service.  Train new staff on housekeeping issues.
• Determine requirements in ingredients and set portions.
• Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event.
• Manage stock and place orders, as needed.
• Ensuring that rooms are cleaned.
• Conducting team meetings and allocating rooms.
• Ordering service stock and linen.
• Ensuring all rooms are cared for and inspected according to standards.
• Making recommendations to improve service and ensure efficient operations
• Ensure compliance with health and safety regulations and standards.
• Explore business opportunities to obtain new orders.
• Perform staff reviews and encourage teamwork among staff.
• Resolve customer problems and complaints.
• Carry out any other duties as assigned by the Dean of Student Affairs.

Qualifications and Experience

• Applicants must at least have an earned a first degree qualification in Hospitality Management/Food Science.
• A Masters' degree in a relevant discipline, Diploma in Hospitality and hands on experience would be added advantages.
• Applicants should have at least 5 years’ experience.

Other

How to Apply

Applicants must submit six (6) sets of applications which should include the application letter, certified copies of certificates, national identification, birth certificate and detailed Curriculum Vitae giving full personal details including full names, place and date of birth, qualifications, experience, present salary, date of availability, contact details, names, addresses and email addresses of three referees. Applications in envelopes clearly indicating post applied for should be addressed to:

The Acting Deputy Registrar, Human Resources