Client Advisor Eastern Region

Job Description

Applications are invited from suitably qualified persons for the above vacant position at our Eastern Region Office in Mutare.

Reporting to the Manager: Eastern Region, the incumbent shall be responsible, among other things, for: Implementing a programme to nurture and develop the export capacity of assigned segments & providing support to new and existing companies/SMEs to prepare them for the export market.

Duties and Responsibilities

• Conducts scheduled company visits to identify client needs and assess export readiness.
• Recommends appropriate intervention programmes to cater for client needs.
• Attends and reports on sector association and stakeholder meetings.
• Identifies trade challenges for input into lobbying initiatives.
• Prepares client plans to develop appropriate export market entry strategies for existing and potential exporting companies.
• Prepares contracts for Organisation’s Associate Trainers.
• Provides input into proposals for technical interventions.
• Identifies companies that will participate in technical intervention programmes based on project guidelines.
• Develops an itinerary of company visits in consultation with experts and participating companies to facilitate skills transfer.
• Suggests areas for continuous improvement in the delivery/execution of technical intervention activities.

Qualifications and Experience

• First degree in Business Management/Economics/Finance or Marketing.
• A demonstrated analytical and practical approach to problem solving.
• At least 3 years’ experience at senior level in exporting industries/or with relevant organisations such as Ministry of Industry and Trade, Ministry of Foreign Affairs and International Trade, Regional Blocs, and companies in the manufacturing sector.
• Clear understanding of capacity building tools and their purpose and application.
• Good Presentation and writing skills.
• Excellent command of English Language.
• High computer and ICT literacy.
• Clean Class 4 Driver’s licence.

Core Competencies