Hardware and Network Support Specialist

Job Description

This role is individually accountable for supporting the smooth running of the production applications and infrastructure.

Duties and Responsibilities

• Set up, develop, maintain, document, and enforce system standards.
• Design and implement new solutions and improve resilience of the current environment.
• Maximise infrastructure performance by monitoring performance, troubleshooting, scheduling upgrades and collaborating with network architects on network optimization.
• Undertake infrastructure fault investigations in local and wide area environments.
• Secure infrastructure systems by establishing and enforcing policies, and defining and monitoring access.
• Report infrastructure operational status by gathering and prioritizing information and managing projects.
• Upgrade and patch infrastructure equipment to the latest releases.
• Provide 24/7 remote support to on-site/off-site engineers and end users/customers.
• Undertake capacity management and audit of infrastructure devices in the offices and within data centres
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis.
• Configure user workstations and managing infrastructure inventory.
• Administer Unix/Linux and Windows systems.
• Implement and manage AWS infrastructure and integrations.
• Provide disaster recovery capabilities for all critical platforms and applications.

Qualifications and Experience

• Bachelor of Computer Science (BCoSc): Computer Engineering (Required), Bachelor of Engineering (BEng): Computer and Information Science (Required)

Skills

• Accountable, Auditing, Capacity Management, Cloud Computing, Design, End Users, Help Desk Support, Infrastructure Management (IM), Linux, Network Support, Project Management, Remote Support, Teamwork, Unix, Workforce Planning

Other

How to Apply

To Apply Use Link: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Hardware-and-Network-Support-Specialist_JR-36890?locationCountry=db69eabc446c11de98360015c5e6daf6