Retail Assistant (Harare)

Job Description

Applications are invited from suitably qualified and experienced candidates to fill the above mentioned post.

Duties and Responsibilities

• Assisting TM’s in the deployment and assessment of the Network profitability tools e.g. PNL and KE24, NCA, KE30, FBL3N/5N, MB52.
• Share statements of accounts & handle queries regarding statements – Trading, Guarantee Accounts, Card, POS, merchant lines with dealers & TMs (daily) including prospects.
• Proposing & coordinating actions for improving the profitability of all the stations by working with the Retail Manager and Network Development.
• Analyse, track and share weekly sales – white products, solar, airtime, electricity tokens, lubes and other retail products introduced.
• Maintenance and regular update of the station Master Data Files including letter and call reports.
• Help TM’s in tracking sales in their respective areas through the Sales /TM Monitoring Report aiming at sales improvement and target realisation.
• Handle and address retail walk in clients – prospects, dealers, queries, complaints.
• Monitoring and reporting competitor activities such as Competitor price surveys, Zera, Lubes survey and recommendation of price adjustments.
• Assisting the Training Manager with analysing Top Service scores (Top Service Grading Tool).
• Monthly reports consolidation for stations master data updating.
• Preparation of accounts for submission & review – due diligence, CD2, Journals (Rentals – receivable & payable), credit notes, debit notes etc.
• Support retail promotions and campaigns through coordination of assigned functions
• Receive, consolidate and share weekly call reports tracking file with a focus on high risk factor action items from TMs.
• Liaise with Customer Service, Depots, and stations to support timely ordering, planning and delivery of product.
• Maintain a proper (filling& scanning) record keeping system for the section with a focus on agreements, letters, applications and station files.
• Track and regularize invoicing anomalies through relevant, journals, debit and credit notes.
• Consolidate assigned reports, NFR, month end, surveys etc.
• Coordinate TM activity as assigned in reporting, anomaly correction or as advised periodically.
• Ensure timely payments of landlords for head leased sites.

Qualifications and Experience

• Relavent to the the field
• 3 years work experience.

Other

How to Apply

To Apply Use Link: https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=30080&siteid=6558&jobId=2085949#jobDetails=2085949_6558

Deadline: 15 June 2023