Sales Consultant (Harare)

Job Description

Applications are invited from suitably qualified and experienced candidates to fill the above mentioned post.

Duties and Responsibilities

• Sales consultant main responsibility is to make the sales force efficient by proper understanding of the product/services.
• Understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time.
• Find out prospective customers/clients and new target segment and penetrate sales in that area.
• Convert leads to sales through good communication, follow-ups and positive attitude.
• Take participation in trade shows, exhibitions, networking with local associations to promote the product.
• Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.
• Work closely with customers throughout the sales process.
• Foster a successful relationship endearing the customer to their business.
• Handle any enquires produced by the client, investigate the issue and provide the necessary feedback.
• Work hard to network and negotiate with potential clients about their orders, generating revenue for the company.
• Depending on area of responsibility, process customer orders in a timely manner, ensuring the clients approval.
• Work closely with other departments and teams, such as presales, support, accounting and marketing.
• Use sales applications (CRM and Sales Force Automation) to update client information and requests.
• Often schedule appointments for sales representative and other consultants.
• Keep normal office hours and travel to client locations when needed
• Attend sales meetings, conferences and events
• Handle clients in a professional manner
• Leverage cross-selling and up-selling techniques.
• Recommend complementary products and services, and share details about volume discounts and special offers.
• Build a strong sales pipeline.
• Identify customers who may purchase products and services on a future date, and plan and schedule follow-up communication.

Qualifications and Experience

• Sales consultants have at least a bachelor’s degree or Diploma. This degree or diploma is typically in a business related field such as marketing, business, Information Technology or communications. Having a higher-level degree is valuable for professionals hoping to acquire higher managerial positions.
• Certified fully in CISCO, HP, Dell, IBM, Microsoft, APC, Matrix, etc.

Experience:

• Four or more years’ experience as an ICT Hardware, Software, Networking Sales Consultant or any other similar position in a related field.
• Must have a good appreciation of the ICT industry and particularly business growth need within the industry.

Skills: