World Vision Zimbabwe

Step User (Chihota)

World Vision Zimbabwe
Oct. 02, 2023
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Job Description

To provide field leadership in facilitating timely planning, designing, implementation, monitoring, and evaluation of Sponsorship, Faith & Development, and Safeguarding (including Child Protection) activities in the AP guided by Principles of the Development Program Approach, technical program models, sponsorship systems, business processes, and partnership standards.

Location: Chihota Area Program

Reports to: Area Program Manager

Direct Reports: None

Duties and Responsibilities


  • Facilitate intentional integration of Sponsorship engagements with those of other technical projects.
  • Facilitate the management of Service Operations Indicators (SOI) by applying appropriate quality controls.
  • Facilitate the management of Child Monitoring Standards (CMS) and data quality.
  • Facilitate the capture, review, and submission of quality rich media (child and community photos and videos), as appropriate for the SO.
  • Facilitate the management of the supply of registered children as agreed with the SO from one FY to the next (includes management of child record drops/ deregistration).
  • Regular production, generation, and review of child well-being and actioning of case management issues.
  • Ensure Horizon Mobile devices frequently connect with the server for synchronization.
  • Perform Sponsorship Systems Maintenance processes (running of new deployments for Horizon mobile, scheduled upgrades, and reconciliation processes).
  • Facilitate coordinating and processing annual mailings and new sponsor engagement initiatives.
  • Facilitate ongoing Sponsorship education of different segments of the AP community.

SAFEGUARDING (includes Child Protection):

  • Facilitate awareness creation amongst staff, volunteers, and the broader communities on safeguarding.
  • Facilitate performance tracking on safeguarding standards.
  • Facilitate case management actioning guided by the national case management system.
  • Identify, design, and advocate for locally relevant child protection concerns.
  • Facilitate compliance by establishing and implementing appropriate systems that promote the safeguarding management policy, e.g., community feedback and complaint mechanisms in WV projects.
  • Facilitate the conduct of a safeguarding local-level context analysis within the AP.
  • Facilitate awareness and utility of reporting and referral mechanisms for safeguarding cases.
  • Facilitate implementation of the child protection and advocacy model using appropriate networks within and outside the AP.


  • Facilitate integration of F&D with Sponsorship and other sector interventions.
  • Facilitate implementation of appropriate F&D models within the AP.


  • Management of frontline staff and volunteers.
  • Ensure the participation of frontline staff in the design, implementation, monitoring, and evaluation of community projects.
  • Provide appropriate capacity building, development, and support to frontline staff and volunteers to improve Sponsorship performance based on needs assessment.
  • Conduct regular performance reviews with frontline staff and volunteers.
  • Management of the CESP budget.
  • Contributes to regular Field Finance Reviews.
  • Facilitates implementation of additional Sponsorship activities based on SO funding. e.g.: Christmas Bounce Back, Birthday Bounce Back, Chosen events, Community gift.


  • Prepare monthly reports using appropriate tools for each area of responsibility.
  • Document stories of significance within each area of responsibility.
  • Update the AP’s risk register accordingly each month.
  • Tracking & reporting the AP’s performance against every safeguarding standard.
  • Reporting Safeguarding incidents as they occur in the AP.
  • On-going reporting of Sponsorship Systems challenges to appropriate departments.
  • Facilitate the production of context-relevant child registration, RC retention, and sponsor retention strategies.

Qualifications and Experience

  • First degree in Social Sciences/ Rural Development.
  • A relevant postgraduate training is an added advantage.
  • At least three years’ experience in community/rural development or related work.
  • Computer literacy (ICDL) added advantage.
  • Facilitation, coordination, and leadership skills.
  • Ability and willingness to use a motorbike.
  • Clean class 4 Driver’s Licence.

NB: Shortlisting will be done as the applications are received. Only shortlisted candidates will be contacted. Qualified women are encouraged to apply.


How to Apply

To Apply Click Link:

Applicant Types Accepted: Local Applicants Only.

NB: Shortlisting will be done as the applications are received. Only shortlisted candidates will be contacted. Qualified women are encouraged to apply.

Deadline: 02 September 2023

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World Vision Zimbabwe

World Vision is the largest humanitarian organisation in Zimbabwe, operating relief and development projects across the country benefitting more than 2 million people each year. World Vision began operating in Zimbabwe in 1973, primarily providing assistance to children’s homes and offering relief to Zimbabweans in camps and institutions.

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