Step User (Chihota)

Direct Reports: None

Duties and Responsibilities

SPONSORSHIP: 

• Facilitate intentional integration of Sponsorship engagements with those of other technical projects.
• Facilitate the management of Service Operations Indicators (SOI) by applying appropriate quality controls.
• Facilitate the management of Child Monitoring Standards (CMS) and data quality.
• Facilitate the capture, review, and submission of quality rich media (child and community photos and videos), as appropriate for the SO.
• Facilitate the management of the supply of registered children as agreed with the SO from one FY to the next (includes management of child record drops/ deregistration).
• Regular production, generation, and review of child well-being and actioning of case management issues.
• Ensure Horizon Mobile devices frequently connect with the server for synchronization.
• Perform Sponsorship Systems Maintenance processes (running of new deployments for Horizon mobile, scheduled upgrades, and reconciliation processes).
• Facilitate coordinating and processing annual mailings and new sponsor engagement initiatives.
• Facilitate ongoing Sponsorship education of different segments of the AP community.

SAFEGUARDING (includes Child Protection):

• Facilitate awareness creation amongst staff, volunteers, and the broader communities on safeguarding.
• Facilitate performance tracking on safeguarding standards.
• Facilitate case management actioning guided by the national case management system.
• Identify, design, and advocate for locally relevant child protection concerns.
• Facilitate compliance by establishing and implementing appropriate systems that promote the safeguarding management policy, e.g., community feedback and complaint mechanisms in WV projects.
• Facilitate the conduct of a safeguarding local-level context analysis within the AP.
• Facilitate awareness and utility of reporting and referral mechanisms for safeguarding cases.
• Facilitate implementation of the child protection and advocacy model using appropriate networks within and outside the AP.

FAITH AND DEVELOPMENT (F&D):

• Facilitate integration of F&D with Sponsorship and other sector interventions.
• Facilitate implementation of appropriate F&D models within the AP.

SUPERVISION AND ADMINISTRATION:

• Management of frontline staff and volunteers.
• Ensure the participation of frontline staff in the design, implementation, monitoring, and evaluation of community projects.
• Provide appropriate capacity building, development, and support to frontline staff and volunteers to improve Sponsorship performance based on needs assessment.
• Conduct regular performance reviews with frontline staff and volunteers.
• Management of the CESP budget.
• Contributes to regular Field Finance Reviews.
• Facilitates implementation of additional Sponsorship activities based on SO funding. e.g.: Christmas Bounce Back, Birthday Bounce Back, Chosen events, Community gift.

REPORTING AND DOCUMENTATION:

• Prepare monthly reports using appropriate tools for each area of responsibility.
• Document stories of significance within each area of responsibility.
• Update the AP’s risk register accordingly each month.
• Tracking & reporting the AP’s performance against every safeguarding standard.
• Reporting Safeguarding incidents as they occur in the AP.
• On-going reporting of Sponsorship Systems challenges to appropriate departments.
• Facilitate the production of context-relevant child registration, RC retention, and sponsor retention strategies.

Qualifications and Experience

• First degree in Social Sciences/ Rural Development.
• A relevant postgraduate training is an added advantage.
• At least three years’ experience in community/rural development or related work.
• Computer literacy (ICDL) added advantage.
• Facilitation, coordination, and leadership skills.
• Ability and willingness to use a motorbike.
• Clean class 4 Driver’s Licence.

NB: Shortlisting will be done as the applications are received. Only shortlisted candidates will be contacted. Qualified women are encouraged to apply.

Other

How to Apply

To Apply Click Link: https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/job/Step-User_R24832?locationCountry=db69eabc446c11de98360015c5e6daf6

Applicant Types Accepted: Local Applicants Only.

NB: Shortlisting will be done as the applications are received. Only shortlisted candidates will be contacted. Qualified women are encouraged to apply.

Deadline: 02 September 2023