Parliament of Zimbabwe

x2 Switchboard Operator (Grade: 10/9)

Parliament of Zimbabwe
Mar. 17, 2023
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Job Description


Section 154 of the Constitution of Zimbabwe stipulates that the Clerk of Parliament and other Staff of Parliament are appointed on terms of conditions of service approved from time to time, by the Committee on Standing Rules and Orders (CSRO) and are Public Officers, distinct and separate from the Civil Service. These appointments are on an open, performance based contracts subject to the provisions of the Officers of Parliament (Terms of Service) Regulations, 2018, as amended from time to time. 

Applications are, therefore, invited from suitably qualified and experienced Zimbabwean citizens below the age of fifty (50), with a clean disciplinary / criminal record, to fill the above vacant position. Candidates who applied for this position in 2022 should not apply.

Reports To: Records & Information Supervisor.

Duties and Responsibilities

  • Receives and directs all incoming, outgoing and internal calls.
  • Makes telephone calls in response to departmental requests.
  • Operates PBAX (private branch exchange switchboards to facilitate connections).
  • Provides information to stakeholders or transfer calls to appropriate offices.
  • Performs other clerical and typing duties.
  • Performs any other duties as maybe assigned from time to time by the Records and Information Supervisor. 

Qualifications and Experience

  • A Higher National Diploma in Secretarial Studies/ Office Administration OR Diploma in Reception Management from a reputable institution.
  • 5 "0" level subjects or better including English Language.
  • Excellent communication skills Highly computer literate.
  • Excellent knowledge of office etiquette.
  • Good public service.



How to Apply

Applications, together with detailed curriculum vitae, copies of certified educational and professional certificates, a motivation letter and three contactable referees, clearly showing which job is being applied for, should be hand-delivered and / or sent to:

The Clerk of Parliament

Parliament Building

Corner Third Street & Nelson Mandela Avenue

P.O. Box CY 298



Alternatively submissions can be e-mailed to: Canvassing and CV fraud will lead to automatic disqualification. 

NB: Parliament of Zimbabwe is an equal opportunity employer. Qualified women, with the requisite experience, are strongly encouraged to apply. In return, Parliament of Zimbabwe offers a comparatively competitive remuneration package which will be disclosed to shortlisted candidates. 

Deadline: 17 March 2023

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Parliament of Zimbabwe

The Parliament of Zimbabwe is the bicameral legislature of Zimbabwe composed of the Senate and the National Assembly. The Senate is the upper house, and consists of 80 members, 60 of whom are elected by proportional representation from ten six-member constituencies corresponding to the country's provinces.

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