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You may need to share good or bad news over the phone 📱 at any time of the day, even at midnight. But where will you buy AIRTIME when shops are closed, and vendors are home? 
Don’t worry! We got you covered!
To buy AIRTIME, click: https://wa.me/263714590300?text=Airtime
OR Send the word: AIRTIME to +263 71 459 0300
For our <a href="https://www.pindula.co.zw/Techzim">Customer Support Desk</a>, Click: https://wa.me/263715068543?text=Hi
<a href="https://news.pindula.co.zw/">Team Pindula</a>

Pindula News

Buy AIRTIME At The Comfort Of Your Home, Anytime

Police have arrested four suspects for fraud and cybercrime after they allegedly stole NetOne airtime worth more than ZWL$560 million from the telecoms company.
National police spokesperson Assistant Commissioner Paul Nyathi said police detectives worked with the NetOne Loss Control and Fraud Management Unit to nab the suspects. Said Asst Comm Nyathi:
<blockquote>
The Zimbabwe Republic Police confirms the arrest of Primrose Maireti (32), James Mwanza (35), Kumbulani Nyapfumbi (30) and Simbarashe Mandimutsira (27) for allegedly stealing pin-less credit airtime from NetOne Cellular (Private) Limited and then sell it at a higher discount than the company to dealers.
Police detectives teamed up with NetOne Loss Control and Fraud Management Unit to track the suspects leading to the arrest of James Mwanza.
Checks made confirmed that James Mwanza received ZWL50 000 000.00 worth of pin-less airtime from the deal. He implicated Primrose Maireti and others.
The Zimbabwe Republic Police has established that a total of ZWL565 999 964.00 worth of airtime was stolen from 3rd December 2022 to 19th January 2023. NetOne employees were sharing the loot with the airtime dealers.
Police has since recovered a Honda Fit motor vehicle registration number AFW 6813 from Kumbulani Nyapfumbi, which was bought through the loot.
Investigations have also revealed that he bought a residential stand for USD11 000.00 and another Honda Fit vehicle chassis number GE6-1744428 for USD3 971.00. The vehicle is on its way from Japan.
The Zimbabwe Republic Police will ensure that company employees and their accomplices face the full wrath of the law for fraudulent activities.
</blockquote>

Fraudsters Steal $565 Million Worth Of NetOne Airtime

Zimbabweans in South Africa, USA and the UK can now send Airtime to family and friends back home using Techzim.
The service was launched this week.
Payment for the airtime can be made in USD or Rand using Visa, Mastercard or any other card. Those in South Africa can also use bank transfers (EFT).
<h2>How to send airtime to Zimbabwe from South Africa, US, UK, Australia</h2>
<ol>
<li>Go to this page: <a href="https://www.techzim.co.zw/buy-zimbabwe-airtime-from-diaspora/">https://www.techzim.co.zw/buy-zimbabwe-airtime-from-diaspora</a></li>
<li>Fill in the number to receive the airtime, the currency, and the amount.</li>
<li>Once this has been done, click “proceed” to make the payment.</li>
</ol>
Announcing the service, Techzim said:
<blockquote>
A single dollar can make a difference too. It can buy tons of airtime for people back home. Techzim (us) has made it easier than ever to spread a much needed smile by sending airtime to loved ones in Zimbabwe. As you perform this kind gesture you also support Techzim and the work we do
</blockquote>
More: <a href="https://www.techzim.co.zw/2022/07/hey-diaspora-you-can-now-send-airtime-to-zim-via-techzim-check-it-out/">Techzim</a>

Diaspora Can Now Send Airtime To Zimbabwe via Techzim

Econet Wireless Zimbabwe will on Thursday launch “Smart US Dollar bundles” that will allow its subscribers to buy airtime, data and SMS products in US dollars.
Fungai Mandiveyi, the company’s Media and Corporate Communications Executive said subscribers will be able to buy the smart bundles in denominations ranging from US$0.50 up to US$10. Said Mandiveyi:
<blockquote>
Customers will be able to purchase the bundles via their EcoCash FCA wallet, by buying physical recharge cards from airtime vendors and selected merchants, or by purchasing recharge till slips (vouchers) from Econet shops, OK and TM Pick n Pay supermarkets countrywide.
To recharge the USD airtime, customers simply enter *121#, the recharge key and press dial.
To convert the airtime to Smart USD Bundles, customers just need to dial *143# and they will be presented with the option to convert their airtime to Smart USD bundles.
</blockquote>
<h2>Here are the steps to convert your USD airtime to bundles;</h2>
1. Dial *143#
2. Select option 1 for USD Bundles
3. Select a USD Bundle of your choice
4. Voice, Data, SMS or Combo
5. Select either “Using Airtime”
6. You can either purchase for yourself or for others
7. Confirm Payment
8. Enjoy your bundle
<h4>More: <a href="https://zero.pindula.co.zw/">Pindula News</a>, <a href="https://www.newsday.co.zw/2022/04/econet-introduces-smart-us-dollar-bundles/">NewsDay</a></h4>

Here Is How To Recharge Econet USD Airtime And Buy USD Bundles

A lot of people have the need to buy NetOne airtime with EcoCash.
This is because they use NetOne for their calls and data, but use EcoCash to pay for things.
And sometimes, these people only have a mbudzi (<a href="https://www.pindula.co.zw/Mbudzi">the phone, not the animal</a>). Such phones are also called feature phones.
Mbudzi phones can’t use apps like the <a href="https://play.google.com/store/apps/details?id=co.zw.pindula.news">Pindula App</a> or <a href="https://wa.me/263714590300">WhatsApp</a> so they can’t easily buy airtime like that.
<h2>How to use a Mbudzi to buy NetOne Airtime with EcoCash:</h2>
<ol>
<li>On the Mbudzi dial *405#</li>
<li>A menu will come that will ask for:
– Amount
– The NetOne number, 
– The EcoCash number you want to use to pay</li>
<li>After paying your airtime will come instantly to your NetOne line</li>
</ol>
If however you have a smartphone and can use App, it’s even easier.
<h2>How to use a smartphone</h2>
<ol>
<li>Install the Pindula App. 
You can find the APK here on the Pindula site: <a href="https://zero.pindula.co.zw/download/">https://zero.pindula.co.zw/download,</a>
Or you can download it from Google Play here: <a href="https://play.google.com/store/apps/details?id=co.zw.pindula.news">https://play.google.com/store/apps/details?id=co.zw.pindula.news</a></li>
<li>Install the app and open it</li>
<li>At the bottom of the screen, click on “Explore”,  then, “Buy Airtime”</li>
<li>Enter amount, NetOne number then your EcoCash number and wait for the prompt.</li>
</ol>

How to buy NetOne Airtime with EcoCash on a Mbudzi

Relatives of the late Strive Madamombe (11) who was recently murdered by his stepfather Owen Nyamukachi have reportedly demanded US$2 000 from the murderer for them to remove their son’s blood that has congealed in the house.
According to the African custom, the blood of a murdered person can only be cleaned by a blood relative.
According to a statement by police, <a href="https://news.pindula.co.zw/2021/02/15/harare-man-crushes-stepsons-head-over-z20-airtime/">Nyamukachi, of Zengeza 2 suburb of Chitungwiza, crushed his stepson’s head with a hammer on 7 February following a misunderstanding over the purchase of airtime recharge cards.</a>
He gave Strive US$1.00 to buy airtime worth ZWL$20.00 but instead, the boy bought airtime worth $50.
The boy’s mother, Abigail Chindomu told H-Metro that she has relocated to her brother’s house in the same neighbourhood leaving one tenant at the house. She said:
<blockquote>The house was locked and I am staying at my brother’s house since the Madamombe family is yet to settle their issues with the Nyamukachi family on the cleansing of the house.
Memorial service for my son will only be conducted upon the finalisation of the two families’ issues on removing of the blood from the house.</blockquote>
The spokesperson for the Nyamukachi family, Tiny Nyamukachi (44) said the boy’s avenging spirit has already started to torment the family and they are now scrounging for the money. He said:
<blockquote>As Nyamukachi family, the blood of the boy murdered by our relative has already started to haunt us and we are now breathing fire due to the demands of the late boy’s parents.
We are meeting every day to collect money demanded by the Madamombe family so as to remove blood clots in the house.
The community which used to rely on the clean water from the house has been robbed as well since the house was locked from the day of the incident.</blockquote>
<h4>More: <a href="https://www.hmetro.co.zw/us2-000-for-cleaning-murdered-boys-blood/" rel="noopener" target="_blank">H-Metro</a></h4>

Murdered Boy's Family Demands US$2 000 To Clean His Congealed Blood

A man from Harare crushed his stepson’s head with a hammer following a misunderstanding over the purchase of airtime recharge cards, police have confirmed.
Through their Twitter account, the police said the man gave his son US$1.00 to buy airtime worth ZWL$20.00.
However, the boy used the whole amount, which is approximately ZWL$90, to buy the airtime and this angered his stepfather who then took a hammer and pounded his head. Police said:
<blockquote>A Harare man has been arrested in connection with the murder of his stepson on the 7th of February 2021. The suspect gave the victim US$1-00 to go and buy airtime worth RTGS$20-00.
The victim used the whole amount to buy airtime and this angered the suspect who pounded the victim with a hammer and he died.
Police urge the public to respect the sanctity of human life.</blockquote>
The man, who has not been named, was expected to appear in court on murder charges.

Harare Man Crushes Stepson's Head Over Z$20 Airtime

NetOne Zimbabwe has introduced an electronic airtime top-up service premised at increasing customer convenience by buying and distributing airtime virtually.
The development was announced by a senior NetOne executive, Ms Elmah Dube, in her speech during a stakeholder cocktail event hosted by the company in Bulawayo last Friday. Dube said: 
<blockquote>
In line with technological advancement, NetOne recently introduced the electronic top-up service (E-Top Up). Many of you here have already embraced this service and are enjoying great convenience and benefits in the distribution of airtime.
E-Top Up as it is known, is an electronic airtime distribution service that allows you our stakeholders to buy and distribute airtime virtually.
There is no need for physical presence when you buy and distribute airtime.
NetOne has largely gone paperless. This brings about great convenience as airtime can now be moved 24/7 thus greatly reducing stock outs.
We also ensured there are no charges when sending float (airtime) to other dealers or vendors or on a vendor to vendor transfers. What is sent is what is received and sold.
</blockquote>
The service is introduced when the country is still grappling with the coronavirus pandemic which seems to have gained momentum lately. 
Dube added that NetOne also introduced a discount of 11 percent with a minimum order quantity valued at only ZWL$1,000 saying this “clearly shows that this service is for everyone.”
NetOne has also launched its “GigaThanks Promotion”, which will run until February 2021.
More: <a href="https://www.chronicle.co.zw/netone-introduces-paperless-top-up-service/" rel="noopener noreferrer" target="_blank">Chronicle</a>

NetOne Introduces An Electronic Airtime Top-up Service

A now popular habit by consumers in Zimbabwe buying their mobile airtime (or credit) on the internet. Subscribers of NetOne and Telecel especially do this because it’s the only way to use EcoCash (mobile money by Econet) to buy airtime digitally.
Here’s are some key reasons why this has become a trend
<h2>1. Avoiding going out during Coronavirus lock-down</h2>
There’s now a risk to going into the streets. Relying on street corners means mixing with other people, and also touching a recharge juice card; both potential sources of Coronavirus. It also means you may also be unlucky and get caught up with police and soldiers beating people up.
When you topup online, you are effectively distancing socially and staying away from potentially trouble
<h2>2. Buying NetOne and Telecel airtime via EcoCash</h2>
It is now possible to <a href="https://news.pindula.co.zw/2020/04/26/whatsapp-ecocash-netone-airtime/">buy NetOne and Telecel airtime using EcoCash.</a> Buying online offers this option which was virtually impossible before. It’s even more convenient in that the platforms allow for the same automated process
<h2>3. Zimbos have no physical cash</h2>
Physical cash is now hard to come by in Zimbabwe. Those that get it would rather use it for transport and maybe buying tomatoes pamusika. Online, one can use electronic cash in the form of EcoCash.
<h2>4. It’s cheaper online</h2>
When you buy on the streets you’re often charged an extra fee on top of the airtime value. For example, for $100 credit one can be charged $125 EcoCash, which is quite expensive. On the internet, there are no extra fees, $100 topup costs just $100.
<h2>5. No time limit</h2>
The internet doesn’t close at night! Buying on the internet is possible anytime even at 3am because it’s a fully automated process. You no longer have to wait for the next day if you happen to run out of bundles during the night.
<h2>6. Better customer care</h2>
When one buy on the internet on a site like <a href="https://buyairtime.co.zw">buyairtime.co.zw</a>, you get an order number so in case of any issues, you get resolutions quickly. On the streets that’s just not possible.
<h2>7. It’s now possible to buy airtime on WhatsApp</h2>
Platforms such as <a href="https://buyairtime.co.zw/netone-telecel-whatsapp-ecocash/">this one by Pindula allows Zimbabweans to buy airtime on WhatsApp</a> securely and safely. It has become a trusted source of airtime in the country.

Why Zimbabweans Are Buying Airtime Online

Given restricted movement because of the lockdown, many people in Zimbabwe are buying airtime online using EcoCash.
Below is one of the easiest ways to do this. One can buy NetOne and Econet airtime. They can then convert this to data bundles depending on the needs.
Here are the 5 steps:
<ol>
<li>Go to <a href="https://buyairtime.co.zw/">buyairtime.co.zw</a></li>
<li>In the space provided enter: 
Number to be recharged 
Amount of Airtime and, 
EcoCash number for the payment</li>
<li>Click on the Buy button</li>
<li>An EcoCash prompt for the pin will then appear on the EcoCash phone.</li>
<li>After entering the pin to make the payment, the phone number to be recharged will be topped up.</li>
</ol>

The Easiest Way To Buy Airtime Online In Zimbabwe

As we get into the second week of the COVID-19 Lockdown extension, being connected to the internet for updates remains important. It is also important to be able to communicate on WhatsApp with friends and family with whom we’re not locked down in the same place.
Being able to buy airtime is one of the most important things during this period. Under a lockdown, it is quite literally the only way to remain connected.
Using EcoCash, you can now buy airtime from NetOne and Telecel online as well as via WhatsApp. This means you don’t have to leave your home buy airtime.
Here’s how:
<h2>Buying airtime online:</h2>
<ol>
<li>Go to <a href="https://buyairtime.co.zw" rel="noopener noreferrer" target="_blank">buyairtime.co.zw</a></li>
<li>Enter the Number to be Recharged (this can be any number you want. Doesn’t have to be the one you have on you)</li>
<li>Enter the amount. You can enter any amount from 50 cents going up</li>
<li>Enter the EcoCash number. This is the number that will make payment. You need to have the EcoCash phone on you as you’ll be required to enter the pin</li>
<li>Click on Buy. Once you do, the EcoCash prompt for a pin will appear on the phone.</li>
<li>When you enter the pin, the number will be recharged</li>
</ol>
 
<h2>Buying airtime via WhatsApp</h2>
You can also use EcoCash to buy NetOne and Telecel airtime on WhatsApp. This is quite handy for those times when all you have are WhatsApp bundles and are unable to connect to the web.
Here are the easy steps:
<ol>
<li>Save this number in your phone +263 71 481 5229. You can name it Airtime Bot</li>
<li>Once saved, go to WhatsApp and open a chat with that number</li>
<li>Send it the request to buy in the following format: 
Amount#Number to recharge#EcoCash numbere.g 3#O714815229#O772888999</li>
<li>Once you enter this request, you will get a prompt for a pin on your EcoCash phone.</li>
<li>Enter the pin and the airtime will be recharged momentarily.</li>
</ol>

Lockdown Tip: Use EcoCash To Buy NetOne Airtime Without Leaving Your House

This is a sponsored story.
Some companies are looking for an easy way to have their staff members connect to the internet from home during this lockdown.
The usual home WiFi service providers that businesses in Zimbabwe rely on seem overwhelmed to provide stable and reliable connectivity, especially in high-density residential suburbs.
NetOne has proven to be one of the reliable ways to connect to the internet during this period.
Businesses can buy NetOne Airtime easily on the web or via WhatsApp.
<h2>Buying Airtime on the Web</h2>
<ol>
<li>Go to <a href="https://buyairtime.co.zw">buyairtime.co.zw</a></li>
<li>Enter the number to be recharged, the Amount of Airtime and the EcoCash number that will make the payment</li>
<li>Click on Buy</li>
<li>The mobile phone with the EcoCash line will then immediately get a prompt to approve the payment</li>
<li>Once approved, the phone number to be recharged will be topped up.</li>
</ol>
If a business prefers to get a Tax Invoice for the purchase, there’s an option to do so.
Note: You can also buy Telecel and Econet airtime
<h2>Buying Airtime on WhatsApp</h2>
Sometimes we are unable to use the regular web because we have no bundles. Businesses can also have their staff buy airtime for themselves via WhatsApp. Everything happens on WhatsApp and it’s automated. Here are the steps:
<ol>
<li>You send the word “airtime” to the following WhatsApp number: +263 714 815 229</li>
<li>The number will respond immediately providing you the format to use to top up. The format is as follows:Amount#Number to recharge#EcoCash number
for example 3#O714815229#O772888999</li>
<li>After this, you should get a prompt on your EcoCash line asking to pay the amount you indicated.</li>
<li>Once paid, your airtime will be topped up.</li>
</ol>
You also get the option to receive a Tax Invoice by just tapping on the order link that you receive inside WhatsApp soon after buying.

TIP: Buy NetOne Airtime Using EcoCash - Enable Your Staff To Work From Home During Lockdown

One of the country’s leading MNO <a href="https://www.pindula.co.zw/Telecel_Zimbabwe">Telecel Zimbabwe</a> is on the brink of collapse ZimMorning Post reports. According to the publication, servers at the mobile network operator have not been working since last month.
A source that spoke to the publication said:
<blockquote>Telecel servers went down in December which has resulted in the malfunctioning of services like TeleCash, buying<a href="https://www.pindula.co.zw/Airtime"> airtime</a> and purchasing data. </blockquote>
Documents seen by the publication further confirmed the source’s claims as they also claim that:
<blockquote>The daily operations have been severely affected by the dysfunctional IT systems. Subscribers are failing to recharge airtime due to a combination of both system failure and loss of critical staff
Active subscribers have gone down from 2.2 million in 2014 to around 800 000 in December 2019.
The accounting software (SUN) has been down posing high risk of fraud and theft outright dysfunction of the whole business</blockquote>
Telecel was partially acquired by the government in February 2016. The government owns 60% of the MNO.
More: <a href="https://zimmorningpost.com/telecel-zim-faces-collapse/">ZimMorning Post</a>

Telecel On the Brink Of Total Collapse

<h3>Its Easy</h3>
So tech came with all kinds of awesomeness. Gone are the days where you have to go into a shop to buy airtime or go kumukomana wepacorner just to buy airtime. From the comfort of your home, in bed without leaving that cosy place you had bundled yourself on, you can simply:
<ol>
<li>Go to www.news.pindula.co.zw</li>
<li>Scroll down till you get to reload airtime</li>
<li>Fill in the details for number to be recharged, the amount you wish to recharge and the eco cash number</li>
<li>Receive the transaction order on your Ecocash phone,</li>
<li>Enter your pin</li>
<li>Receive airtime and enjoy.</li>
</ol>
Taking Candy from a baby, right?
<h3>You can buy for others</h3>
The beauty of the service, in my opinion, is that you can buy for someone else.  A few seconds ago I just bought airtime for my father. And he got it instantly. This means, if you want to buy airtime for someone you should consider buying it from Pindula. To buy for others simply enter their number in the number to be recharged box.
<ol>
<li>Go to www.news.pindula.co.zw</li>
<li>Scroll down till you get to reload airtime</li>
<li>In the details box, enter the number you wish to recharge on behalf of someone in the number to be recharged box.</li>
<li>Receive the transaction order on your Ecocash phone,</li>
<li>Enter your pin</li>
<li>Receive airtime and enjoy.</li>
</ol>
Convenience defined, right?
<h3>You use Ecocash to buy airtime for all networks</h3>
Now buying airtime for NetOne and Telecel sometimes involves mukomana wepacorner, scratch cards etc a lengthy process that involves walking/driving/cycling and a whole load of activities. Well on Pindula you can just buy airtime for other networks from the comfort of your rupasa, jacuzzi, office, couch or car. To buy for other networks using Ecocash simply
<ol>
<li>Go to www.news.pindula.co.zw</li>
<li>Scroll down till you get to reload airtime</li>
<li>In the details box, enter the Netone or Telecel number you wish to recharge in the number to be recharged box</li>
<li>Receive the transaction order on your Ecocash phone,</li>
<li>Enter your pin</li>
<li>Receive airtime and enjoy.</li>
</ol>
Lifesaving, right?

3 Reasons Why You Should Buy Your Airtime On Pindula

Director General of the Postal and Regulatory Authority of Zimbabwe (POTRAZ), Dr Gift Machengete, has defended the recent tariff hikes by mobile network operators (MNOs), Econet, NetOne and Telecel.
Machengete revealed that local data tariffs compare favourably with those charged in regional countries and that MNOs did not really raise data tariffs but only revised the promotions they were offering.
Speaking at the launch of a shared base station in Zhombe over the weekend, Machengete said:
<blockquote>I am aware that there is an outcry among consumers following this development.
However, it is important to note that, after the recent increases, all three networks are offering bundled data of between two and four cents per megabyte (MB), which is the approved ceiling of six cents per MB that became effective on April 1, 2019.
Be that as it may, we appreciate the outcry over the increases in bundled data tariffs as they are now beyond the reach of many and we sympathise with consumers.
In this regard, the authority will continue exploring ways of making tariffs more affordable including ensuring improved network efficiencies and lobbying government to reduce taxes on airtime, among other strategies.</blockquote>
There was a public outcry when all the three MNOs hiked data tariffs, effectively raising the price of data three times its cost over the past couple of years.
<h4>Related:</h4>
<ul>
<li class="entry-title">
<h4><a href="https://news.pindula.co.zw/2019/03/28/econet-to-tariffs-calls-will-rise-to-2-28-per-minute/" rel="noopener noreferrer" target="_blank">UPDATED: Econet To Raise Tariffs, Calls Will Cost $2.28 Per Minute</a></h4>
</li>
</ul>
<ul>
<li class="entry-title">
<h4><a href="https://news.pindula.co.zw/2019/03/27/econet-restores-data-bundles-lost-during-internet-shutdown/" rel="noopener">Econet Restores Data Bundles Lost During Internet ShutDown</a></h4>
</li>
<li>
<h4 class="entry-title"><a href="https://news.pindula.co.zw/2019/03/27/mnos-clash-with-potraz-over-tariffs/" rel="noopener">MNOs Clash With POTRAZ Over Tariffs</a></h4>
</li>
</ul>
More: <a href="https://www.dailynews.co.zw/articles/2019/05/06/potraz-speaks-on-new-data-tariffs" rel="noopener noreferrer" target="_blank">Daily News</a>

POTRAZ Lobbying Govt To Reduce Tax On Airtime

A consumer rights watchdog, the National Consumer Rights Association (Nacora) has launched a campaign against expensive data tariffs being charged by local mobile network operators.
In an interview with the Southern Eye, Nacora advocacy and campaigns adviser, Effie Ncube said:
<blockquote>Let us not forget that this low-cost data campaign is about justice and fairness. We have a lot of weapons we will deploy against this theft and profiteering.
We will do media campaigns, public meetings, engage Potraz, government and service providers like Econet, Netone, Telecel, Africom, among others.
There cannot be any justification, whatsoever, why any service provider to maintain these exorbitant prices for data. It is an unfair trade and bad business practice.
Data drives economic activity and is critical to the sustenance for security and livelihoods of poor families throughout the country.
There can be no justification, whatsoever, why any service provider can resist unused data to roll over and be transferable like Airtime.
Default out-of-bundle browsing is theft of the highest kind. Millions continue to lose their hard-earned money to this monster. Out-of-bundle browsing must only take place when activated by the consumer.</blockquote>
<h4>Related:</h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/14/potraz-conducting-consultations-concerning-mobile-tariffs-increase/" rel="noopener" target="_blank">Potraz Conducting Consultations Concerning Mobile Tariffs Increase</a></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/05/zim-has-most-expensive-mobile-data-in-the-world-report/" rel="noopener" target="_blank">Zim Has Most Expensive Mobile Data In The World – Report</a></h4>
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<h4>More: <a href="https://www.newsday.co.zw/2019/03/consumer-rights-group-to-lobby-parly-over-data-bundles-costs/" rel="noopener" target="_blank">Newsday</a></h4>

Consumer Rights Watchdog Demands A Fall In Mobile Data Tariffs

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We're Curious, How Do You Buy Your Airtime?

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In a statement yesterday, Econet said its subscribers are not facing disappearing data or airtime problems on their network and advised clients experiencing the challenges to contact the company.
The statement by Econet comes at a time when its customers are complaining about missing data, especially on their daily and weekly packages.Said Econet:
<blockquote>Econet maintains that there is no disappearing balance problem on their network, and that where a customer experiences a change in balance that they cannot explain, they should immediately raise the matter with the company through its call centre or shops, or use its web self-care service, which is available for customers to monitor and track their usage of data or airtime from anywhere, at any time.
To prevent this, we introduced Out-Of-Bundle Blocking, which stops background data usage from occurring. We are pleased to say to date we are the only local Mobile Network Operator that offers this convenience, and many of our customers have signed up to use this feature.
We are not aware of any customer airtime or data consumption that we have not been able to account for and resolve. Any customers in need of assistance in this regard should call any of our contact centres, shops or service centres for personal customer support.</blockquote>
More: <a href="https://www.newsday.co.zw/2018/04/were-clean-on-disappearing-data-econet/">NewsDay</a>

There's No Disappearing Airtime Problem Says Econet

Responding to questions in Parliament last week, Minister of Health and Child Care Dr David Parirenyatwa said Government has raised $22 million from a levy imposed on airtime. The money was raised by collecting five cents from the sale of airtime recharge cards.
Parirenyatwa said the money will be used to procure drugs and other accessories at public health institutions. Said Parirenyatwa:
<blockquote>We have had a Health Levy Fund where we take five cents of every dollar to those who are using cellphones. So if you phone and your bill is a dollar, we take five cents from there and put it into Health Levy Fund. To date, this has raised $22 million and we have taken up to $16 million to purchase drugs and other accessories. These are now mostly, at the national pharmaceutical company. I am quite certain that within the next few weeks, there will be a sizeable difference in terms of supply of medicines in our institutions. The challenge that we have is that we could have used more money but the constraint has been foreign currency allocation.</blockquote>
More: <a href="http://www.chronicle.co.zw/health-levy-on-airtime-rakes-in-22-million-for-public-hospitals/">Chronicle</a>

Govt Raises $22 Million Health Levy From Airtime Tax

Mobile network operator Econet is now demanding only cash from bulk airtime dealers or reseller. At the moment, Econet is the only mobile network operator demanding cash as Telecel and NetOne are still accepting electronic money. Econet defended its actions saying that it will accept the same form of payment that airtime dealers were accepting from their customers.
Econet Wireless media relations executive, Fungai Mandiveyi said:
<blockquote>Where the dealers or resellers are paid in cash, Econet expects to be paid by the dealers in cash. Where the bulk airtime resellers are paid by electronic transfer or by EcoCash, Econet expects the same mode of payment from the dealers.
Econet deposits all the cash receipts from its dealers, resellers and customers with the banks and sends daily returns of its banking to the Reserve Bank of Zimbabwe.
All our individual customers may make payment for individual airtime, data or any other Econet products and services by EcoCash, Point of Sale devices or by direct bank transfer</blockquote>
More: <a href="https://www.newsday.co.zw/2017/10/econet-demands-cash-bulk-airtime-vendors/">NewsDay</a>

Econet Demands Cash From Airtime Dealers and Sellers

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