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<p>Staff at Parirenyatwa Group of Hospitals received awards on Friday for outstanding customer service.</p>
<p>A total of 113 members of staff, among them clinical and non-clinical staff at the hospital including accountants, IT staff, nurses, doctors, general hands, among others, were honoured.</p>
<p>Paediatrician Dr Azza Mashumba and the hospital’s public relations officer Mr Linos Dhire were the notable recipients of the honour.</p>
<p>Speaking at the awards ceremony, Health and Child Care Minister Obadiah Moyo said that a lack of customer care is corruption. He said:</p>
<blockquote><p>Customer care is important because we will also be looking at corruption. Corruption can happen without us not realizing it.</p>
<p>While we are working with our customers, we say some issues, we do some issues but not realizing we are being corrupt. Staff like blackmailing the patients. Its corruption.</p>
<p>I have had so many patients who have come to me and start complaining. At the end of their complaints they end up by saying please don’t say this elsewhere because our relative might not survive.</p>
<p>It will be an element of blackmail, leading to corruption. So we really have to be careful. It’s not just nurses. It’s all health workers, customer care is for all health workers. The person who knows more about the patient is not the doctor.</p></blockquote>
<h4><strong>More: <a href="https://healthtimes.co.zw/2019/08/30/parirenyatwa-hospital-staff-recognised/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=parirenyatwa-hospital-staff-recognised" rel="noopener noreferrer" target="_blank">Health Times</a></strong></h4>


Pindula News

Parirenyatwa Hospital Staff Honoured For Customer Service

<p>In an interview with The Herald, Health and Child Care Minister Obadiah Moyo has said he will send a copy of Dr Azza Mashumba’s video as evidence of the effects of sanctions.</p>
<p>Dr Mashumba, who is the head of paediatric services at Parirenyatwa Group of Hospitals, broke down during her presentation on the sorry state of affairs at Parirenyatwa Hospital. The video has gone viral on social media. Mashumba spoke about the lack of basic facilities and medical equipment at the hospital to enable them to do their work. Moyo the problems Zimbabwe is facing in the delivery of healthcare is as a result of sanctions. Said Moyo:</p>
<blockquote><p>I have also seen the video from which one of our paediatricians was captured talking, and I think this has been a useful exercise to publicise the problems we are having with our healthcare service in Zimbabwe. This has been useful for the world to know that we are working under tough conditions as a result of the sanctions imposed on our country by the United States through ZIDERA (Zimbabwe Democracy and Economic Recovery Act). I wish that video could also reach the United States President Donald Trump so that he can be able to see the catastrophe which the sanctions have caused on the generality of Zimbabweans. I am personally going to send a copy of the recording to the American Ambassador here in Zimbabwe through our Foreign Affairs office and I will invite him to visit our hospitals so that he can see the catastrophe which their sanctions are causing.</p></blockquote>
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<h3><strong><a href="https://zero.pindula.co.zw/picture-senior-doctors-protest-outside-parirenyatwa/" rel="bookmark">PICTURE: Senior Doctors Protest Outside Parirenyatwa</a></strong></h3>
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<p>More: <a href="https://www.herald.co.zw/doctors-presentation-touches-government/">Herald</a></p>


Govt To Send Video Of Crying Doctor To US Embassy

<p>Management at Parirenyatwa Group of Hospitals has reportedly ignored an electrical fault which occurred after a fire broke out and damaged part of the Mbuya Nehanda maternity division last month.</p>
<p>The absence of power in the maternity ward has worsened the situation as some babies are now being born either dead or deformed.</p>
<p>Paediatrician, Dr Azza Mashumba said that the government has to urgently deal with the issue. She said:</p>
<blockquote><p>There is no urgency at all, this fire happened on the second of February 2019 but they are painting the outside. How is that important, how is that going to help at all? There is just no urgency at all.</p>
<p>We are trying so hard, we have tried coming up with contingency plans but nothing is moving.</p></blockquote>
<p>However, Parirenyatwa Hospitals Chief Executive Officer, Mr Thomas Zigora said that the painting of the hospital is being done by a well-wisher while the electrical fault would be addressed very so.</p>
<h4><strong>Related:</strong></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/14/how-zimbabweans-reacted-to-the-video-of-a-crying-doctor-at-parirenyatwa/"><strong>How Zimbabweans Reacted To The Video Of A Crying Doctor At Parirenyatwa</strong></a></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/13/watch-doctor-at-parirenyatwa-breaks-down-as-she-reveals-state-of-affairs-at-hospital/" rel="noopener"><strong>WATCH: Doctor At Parirenyatwa Breaks Down As She Reveals State Of Affairs At Hospital</strong></a></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/14/health-minister-dismisses-senior-doctors-strike-reports/" rel="noopener"><strong>Health Minister Dismisses Senior Doctors’ Strike Reports</strong></a></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/13/parirenyatwa-hospital-doctors-have-to-wash-bandages-reuse-them/" rel="noopener"><strong>Parirenyatwa Hospital Doctors Have To Wash Bandages &amp; Reuse Them</strong></a></h4>
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<h4><a href="https://news.pindula.co.zw/2019/03/13/health-minister-meets-senior-doctors/" rel="noopener"><strong>Health Minister Meets Senior Doctors</strong></a></h4>
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<h4 class="entry-title"><a href="https://news.pindula.co.zw/2019/03/12/senior-doctors-on-strike-at-parirenyatwa-hospital/"><strong>FULL TEXT: Senior Doctors On Strike </strong><strong>At Parirenyatwa Hospital</strong></a></h4>
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<h4><strong>More: <a href="https://healthtimes.co.zw/2019/03/15/misplaced-priorities-one-month-no-electricity-in-maternity-wards-institution-paints-walls/">Health Times</a></strong></h4>


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