Econet Wireless Zimbabwe has dismissed as false a widely circulated social media post claiming the company will deduct funds from EcoCash wallets of customers who use virtual private networks (VPNs) to access free data.
The post, which resembled an official Econet announcement, falsely alleged that the company had detected unauthorized VPN activity and would impose automated deductions to recover data costs.
The image, which appeared to be from Econet’s official X (formerly Twitter) page, was captioned “Scam Alert” and marked “FAKE” by the company, indicating that it was not an official statement. The fake post reads:
<blockquote>
We’ve detected unauthorized VPN activity that’s been compromising our network security and allowing unauthorized access to our data services. 
Unfortunately, this has resulted in some customers using our data for free.
To rectify this situation and ensure fairness for all, we’ll be implementing automated deductions from Ecocash wallets for customers who have been using the offending VPN application.
The deductions will be based on the amount of data used.
Please note that customers who haven’t used the VPN application will not be affected.
</blockquote>

Pindula News

Econet Wireless Zimbabwe says a post saying they will charge money from EcoCash wallets of people who use VPNs for free data is not true. The fake post claimed unauthorized VPN activity would lead to deductions from wallets. Econet marked the post as fake and said it was not official. The post said customers who used VPNs for free data would have money deducted from their wallets based on how much data they used. The company clarified that only people who did not use VPNs would not be affected by the deductions.

Econet Dismisses Viral Post On VPN Data Access Charges

Econet Wireless Zimbabwe said that it has resolved network issues that affected some customers’ ability to make calls, use mobile data services, or transact using EcoCash between 2 PM and 3:30 PM on Wednesday, 5 February 2025.
In a statement issued later on Wednesday, the company confirmed that all services had been fully restored. It said:
<blockquote>
We experienced some issues on the platforms that enable our subscribers to make calls, use data or carry out EcoCash transactions, resulting in some of our customers being unable to use the services for about an hour and half, starting around 2pm to 3:30pm today (February 5, 2025).
We are pleased to advise that the challenges have since been successfully resolved, and all services have been fully restored.
We sincerely apologise for the inconvenience this may have caused our valued customers.
</blockquote>

Econet Wireless Zimbabwe had some problems with their network that stopped some customers from making calls, using data, or using EcoCash on February 5, 2025, between 2 PM and 3:30 PM. They fixed the issues and all services are working again. The company apologized for any inconvenience this may have caused to their customers.

Econet Resolves Network Issues, Restores Services After Brief Outage

Following shareholder approval of the transfer of EcoCash Holdings Zimbabwe Limited’s (EHZL) fintech businesses to Econet Wireless Zimbabwe Limited (EWZL), management has extended voluntary and mutual separation offers to staff in EcoCash Holdings Zimbabwe Limited.
The move follows a Scheme of Reconstruction which was first announced by EWZL and EHZL at the beginning of the year and obtained EcoCash Holdings shareholder approval at an EGM held on April 17, 2024.
Among the reasons cited for the Scheme of Reconstruction was the need for the consolidated business to streamline several duplicated roles and activities, to enhance synergies and preserve shareholder value.
This would necessitate staff rationalisation across the EHZL and EWZL businesses. A spokesman for the company said:
<blockquote>
Management have started the process of operationalising the Scheme of Reconstruction. And while other consultations with various stakeholders progress, they have offered interested staff the opportunity to consider and exercise the option of voluntary separation.
</blockquote>
The EHZL fintech businesses that have been transferred and consolidated into EWZL include EcoCash (Private) Limited, VAYA Technologies Zimbabwe (Private) Limited, Econet Insurance (Private) Limited, Econet Life (Private) Limited, MARS Zimbabwe (Private) Limited and Maisha Health.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

EcoCash Latest News

Latest Jobs