The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) says that it is working on measures that will allow citizens to obtain passports and other official documents at post offices across the country. POTRAZ director-general Gift Machengete had this to say
Potraz, in partnership with government’s designated postal operator, Zimpost, is working on a model post office project, where post offices will be transformed to offer e-government and e-commerce services all under one roof.
Instead of incurring transport costs to the Registrar General’s office, under the project, communities will be able to apply for passports, birth and death certificates and other government services at postal outlets.