Econet Wireless Zimbabwe apparently registered several people for its micro-insurance service EcoSure, and went on to charge them premiums without their knowledge.
Techzim reports that it has come across several complaints on Twitter from people who received messages from Econet telling them the company had subtracted money from their mobile money accounts to fund EcoSure accounts that they never registered for.
The issue is not affecting all subscribers.
Here are some of the complaints on Twitter:
https://twitter.com/Dobie_M/status/1101746313153204224
https://twitter.com/SMabisa/status/1101781348505792512
https://twitter.com/kudathove/status/1101720717773717506
EcoCash has been apologising to the affected consumers and promising to reverse the error.
More: Techzim