ZOL Zimbabwe has announced that it will be indefinitely closing down branches in Harare after staffers tested positive for SARS-CoV-2, the novel coronavirus.
In a statement posted on its social media channels, the internet service provider said its employees are now quarantined. The statement read:
We regret to announce that some of our staff members tested positive to COVID-19 and are now quarantined. Strict measures around contact tracing and testing have been taken on these cases as guided by the Ministry of Health. We, therefore, wish to inform you that all of our Harare branches are closed for a COVID-19 disinfection exercise.
ZOL customers can use the following channels to get in touch with the company;
- Technical support team – support@zol.co.zw
- Billing team – billing@zol.co.zw
- Sales team – sales@zol.co.zw
Earlier this month Techzim heard that ZOL’s support staffers were staging a go-slow protest.
One of the reasons behind the protest was that staffers didn’t have adequate protective clothing (PPEs).