Job Description

Applications are invited from interested and suitably qualified persons to fill in a vacancy that has arisen in the organization.

Duties and Responsibilities

• Organize, supervise and train workers in cleaning as per hotel standard.
• Establish standard and procedures for work.
• Manage department budget and resources.
• Maintain high standards of cleanliness, hygiene and sanitation within the hotel.
• Ensure compliance with safety and sanitation policies.
• Recommend service improvements to management.
• Check rooms and common areas, including stairways and lounge area for cleanliness.
• Schedule shifts and arrange for replacements in case of absence.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning products stock.
• Submit weekly activity reports.

Qualifications and Experience

• Diploma/ Degree in Tourism, Hospitality and Management.
• At least 3 years working experience in similar role.
• Masters is an added advantage.
• Articulate, confident communicator at all levels both with colleagues and clients.

Other

How to Apply

Interested qualified candidates should send their applications to Human Resources Department, through email to: recruitments@crocoholdings.co.zw, stating the job applied for in the email subject.