Employee Relations Officer

Apr. 21, 2023
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Job Description

We are looking for enthusiastic, self - motivated and committed individuals to join our Dynamic team members for the above post. Reporting To: Employee Relations Manager.

  • Reference Number: Tel20234415

Responsible for developing, training and implementing Employee Relations policies, systems and procedures that conforms with current legislation in view to maintain a harmonious and conducive working environment in TelOne service delivery.

Duties and Responsibilities

  • Provides Appropriate Guidance And Excellent Customer Friendly Service To All Staff, Students, Guests And Visitors To The College Via Phone Or In Person.
  • Takes Telephone Calls, Messages Or Routes Calls In Line With Office Procedures, And Is Required To Make Appointments And/Or Maintain An Appointment Calendar.
  • Performs Basic And Varied Clerical Tasks Which May Include Keyboarding And/Or Computer Data Entry, Filing, And Operating Standard Office Machines And Equipment. 
  • Occasionally Supervise Student Attaches’, Brand Ambassadors Or Part-Time Employees.
  • Maintains And Oversee The Physical Environment Of The Reception Area Serving The Staffers, Students And Administration Officers By Complying With Procedures, Rules And Regulations.
  • Manages Calendars By Scheduling Important Meetings, Arranging Travel And Accommodation For TCFL Staff.
  • Records All Incoming And Outgoing Mail In The Register And Distribute Mail To Respective Recipients.
  • Maintains The TelOne Centre For Learning Notice Board.
  • Completes All Other Related Tasks As And When Required.

Qualifications and Experience

  • A Degree In Social Sciences /Social Work/ Business Studies/ Human Resources Management. 
  • A Professional Qualification At Diploma Level E.G. IPMZ.
  • Experience In Industrial Relations Is An Added Advantage.
  • Class 4 Driver’s License A Must.


How to Apply

To apply for the above post please send email to: and if you experience any application challenges kindly contact our Human Resources Team on:

NB: Canvassing will disqualify applicants and communication will be made to shortlisted candidates only.

Deadline: 21 April 2023

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TelOne Zimbabwe is a parastatal telecommunications company owned by the Zimbabwe government headquartered in Harare's Central Business District. It provides Voice, Internet and Data services and has a wide network distribution with infrastructure in almost every corner of this country.

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