Standards Association of Zimbabwe Set To Monitor Harare City Council
In an interview with The Herald yesterday, Acting Town Clerk Eng Hosiah Chisango confirmed the Standards Association of Zimbabwe (SAZ) is set to monitor the quality of services offered by Harare City Council.
Chisango added that SAZ will produce regular reports on the quality of services provided by Harare City Council. Said Chisango:
The Standards Association of Zimbabwe is the body which deals with standards in Zimbabwe. It has approached us to say can we partner and work together. Our desire will be for them to come in and standardise our processes, even check the standards of the quality our products like water, road works and everything that we do around the city. Even the products that we use as inputs, we want them checked. We will have an arrangement where they can just come in and produce regular reports regarding the quality of our services in terms of the processes. We are also looking at getting ISO certification for our laboratories. They are basically coming in to assist us to standardise operations that will also improve the level of service. We have put our reports to the relevant council committees and we expect that to be adopted by full council and then we can complete our negotiations with them.Feedback
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