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Over 400,000 Subscribers Abandon DStv

8 months agoWed, 31 Jul 2024 14:44:08 GMT
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Over 400,000 Subscribers Abandon DStv

MultiChoice reported a 5% decline in DStv subscribers for 2024 across all packages, with the drop attributed to economic challenges like inflation, rising interest rates, and load shedding.

The overall subscriber base declined by 9%, with a 13% drop in the Rest of Africa and a 5% decrease in South Africa.

As reported by IOL, in 2023, the total subscriber base was around 8 million, resulting in a loss of 400,000 subscribers over the year.

Multichoice cited declines across all DStv packages: premium tier (Premium and Compact Plus), mid-market tier (Compact), and mass-market tier (Family and Access).

According to their 2023/24 financial year statement, DStv’s overall active subscriber base declined by 5%, dropping from 8 million to 7.6 million.

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The premium tier saw a significant decline of 8%, the mid-market tier fell by 9%, and the mass-market tier experienced a reduction of 2%. Calvo Mawela, MultiChoice CEO, said:

Subscriber growth is typically more muted in a year that follows the FIFA World Cup, but FY24 came in below trend as the subscriber base declined year-over-year in the face of a deteriorating macro and consumer environment.

To retain subscribers, MultiChoice is enhancing its mid-market packages and launching new promotions.

These promotional offers can include discounted subscription fees, free hardware upgrades, or limited-time access to premium content.

Additionally, they are investing in advanced technology to improve the viewing experience, making it more flexible and affordable.

Multichoice recently announced that with effect from 01 August 2024, it will increase subscription fees in response to rising operational costs.

The subscription fees for the Premium and Compact Plus packages will remain unchanged at US$75 and US$45 per month, respectively, providing stability for the high-end tier of DStv subscribers.

However, the company said that it will implement modest increases for some of its more affordable packages as follows:

  • Compact package: The monthly fee will increase by US$1, from US$29 to US$30.
  • Family package: The monthly fee will increase by US$1, from US$19 to US$20.

For the entry-level packages, the increases will be slightly more significant:

  • Access package: The monthly fee will increase by US$2, from US$13 to US$15.
  • Lite package: The monthly fee will increase by US$1, from US$8 to US$9.

Multichoice has also announced adjustments to its specialised packages for the Indian and Portuguese markets:

  • Indian Stand-Alone (Premium) package: The monthly fee will increase by US$2, from US$37 to US$39.
  • Indian Add-On package: The monthly fee will increase by US$2, from US$23 to US$25.
  • Portuguese Stand-Alone package: The monthly fee will increase by US$1, from US$44 to US$45.
  • Portuguese Add-On package: The monthly fee will increase by US$2, from US$23 to US$25.

The monthly cost of the HD PVR Service will remain unchanged at US$13 per month.

More: Pindula News

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36 Comments

Anonymous · 8 months ago
Ini hangu handichakwanise kubhadhara dish but magetsi anenge ari 24/7, akaenda tinotofona kuti sei magetsi aenda . Ndaishandisa SA account but now m regretting coz multi choice inombopa 50% discount
patz · 8 months ago
For the generality who do not have alternative sources of power like solar DSTV is no longer viable because of its subscriptions pricing model. The subscriptions pricing model means if you pay a subscription for a month it will expire when the month lapses even if you watch for a few days because of load shedding. As a result DSTV should change its pricing model to PAY PER VIEW so that subscribers get their money's worth or to structure their subscription so that unwatched time is carried forward.
hoyo · 8 months ago
pamberi showmax+1 dstv +1 ha kwandiri ndiri bhoo 😂🤣
Muntuza · 8 months ago
Dstv has declined a lot in their entertainment,, I think if competition lyk moreplex and azam up their game people wl eventually leave dstv for e new kids on the block personally on dstv I only watch trace urban and epl zvimwe zero unopedzisira wakuona zalo smokes n mirrors as if urikishandisa open view so dstv needs to srsly pull up their socks
Anonymous · 8 months ago
@ X, SO YOU THINK OUT OF 400 000 PEOPLE who left DSTV, iwe wega ndiwe une bag? DSTV has a day light robbery. Even if one spends the whole month with no electricity to power their TVS DSTV still deducts the subs. Is it not that the subs are per view. It should go the same way airtime works. If you do not make a call your airtime remains intact. Why DSTV deducting days which were never watched?
hoyo · 8 months ago
uyu mepngo if I can't afford shut up naira zvema hara 😂
Boyzone · 8 months ago
Akupenga ndiwe apa wangu .Akutaura chokwadi
· 8 months ago
Tenga DSTV Explora Decorder which will passively record all your favourite programmes episodes while ZANU Electricity Sometimes Available (ZESA) is on the blink. With the Explora you can record up to 60 hours HD or more than double that on non-HD.
Lol😂 · 8 months ago
Uyu anogwara kana usina magetsi yu just go to their office tell them to pause yur subscription...... mpfana majara Zbc mofunga kwese kune chitsotsi
Chaka · 8 months ago
did someone here that Zimbabwe also send 7arthlets to e Olympics .but surprisingly there were 67 delegates and officials combined
Xvng74 · 8 months ago
Oh dear
Anonymous · 8 months ago
That's what has been reported. We have more support staff than we have participants. Free holidays.
Mark Twain · 8 months ago
Mukoma Wishmore ma trenda pa Pindula kuita 6 ma reply kkk.kutopfuura Nyaya ya Sikala na Marriot zvine ma 5comments
Mark Twain · 8 months ago
*Oncemore
dj TECH 🇿🇼 · 8 months ago
ngaieende DStv iyo izero maootions taanawo hobho 👆
Anonymous · 8 months ago
Kana usina solar,ummmm ma1 ku subscriber kwacho,mari inoendera pasina shuwa shuwa semazuvaano aya
Lea · 8 months ago
Azam TV ndoyakuuya nazvo manje,, PA 10us takuona Laliga, Serie A, Bundesliga,, ligue 1, carabao cup,, saudi pro league ne Afc,,,,,,,handei ku Azam guys
Helicopter Helicopter · 8 months ago
no EPL no deal
Gunvosta · 8 months ago
to subscribe dstv usina solar zvakafanana nekukanda mari maMukuvisi
Dzikama iwe · 8 months ago
Ana @oncemore kunge ye data yacho unoiwana chero dish racho hauna
Voltaire · 8 months ago
Vanhu vangogarisa EPL chete ku Dstv, otherwise zvimwe zvese angori ma repetition
· 8 months ago
Because you don't subscribe to DSTV Premium
hoyo · 8 months ago
true
the gunz · 8 months ago
ndanga ndisina hangu problem ne kuSubscriber zvandoda pa Dstv asi pakati Zesa apo everyday,inoenda na 5am to 9pm hazvibetseri,ngaigare zvayo.

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