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The Zimbabwe National Water Authority (ZINWA) is a wholly Government-owned entity formed in 2000 following the promulgation of the ZINWA Act (Chapter 20:25). ZINWA falls under the Ministry of Lands, Agriculture, Water, Climate and Rural Resettlement. Its mandate is derived from the ZINWA Act (Chapter 20:25) and the Water Act (Chapter 20:24).
ZINWA has the mandate to sustainably and efficiently plan, develop and manage the country’s water resources. This entails the construction of water storage and conveyance infrastructure, management of groundwater resources and the equitable distribution of the country’s surface water held in the various dams around Zimbabwe. In addition, ZINWA also runs 534 water treatment plants that supply potable water to small towns, rural service centres and growth points.

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Contact Details

Address: Block 4 East Celestial Park, Borrowdale Road
P.O Box CY617 Causeway, Harare Zimbabwe.
Tel: +263 4 850 132/149/179, 850 066 ext. 850139.
Call Centre: Call Centre +263 4 850 066/261, +263 867 700 4339
Website: https://www.zinwa.co.zw/

Organisation Structure

ZINWA's Philosophy

The Zimbabwe National Water Authority is mandated to plan, develop and manage the national water resources in an efficient, equitable and sustainable manner to support the socio-economic development of the nation while mitigating the impacts of climate change related extreme events such as droughts and floods.

ZINWA’s Vision

To provide universal and affordable water security.

ZINWA’s Mission

To sustainably deliver quality water to all our communities (rural and urban) whilst making strategic water infrastructure investments that facilitate human and economic development. ZINWA's head office is at Block 4 East Celestial Park, Borrowdale road, Harare.

ZINWA Catchments

In order for ZINWA to fulfill its mandate, it has divided the country into 7 catchment areas along major river catchment areas.

  • 1/ Gwayi Catchment

P.O. Box 566, Bulawayo.
Telephone: 09-69361-3/67628.
Fax : +263 9-77109.

  • 2/ Mazowe Catchment

P.O. Box CY 715, Causeway, Harare
Telephone: +263 4 761465-6
Fax: +263 4 707850

  • 3/ Mzingwane Catchment

P.O. Box 566, Bulawayo.
Telephone: +263 9-885191-2 / 6-8.
Fax: +263 9-882865.

  • 4/ Runde Catchment

P.O. Box 250, Masvingo.
Tel: +263 392 263690, +263 392 262950-2.
Fax: +263 392 263972.

  • 5/ Sanyati Catchment

P.O. Box 554, Gweru.
Telephone: +263 54-222511.
Fax: +263 54-220168.

  • 6/ Save Catchment

P.O. Box 210, Mutare.
Telephone: +263 20-60926.
Fax: +263 20-62848.

  • 7/ Manyame Catchment

P.O. Box CY715, Causeway, Harare.
Telephone: +263 4 702124.
Fax: +263 4 793732.


2019 - Director Finanace and Commercial Services, Ellen Chivaviro Director of the Year Award 2018, Megafest National Business Awards. [1]

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Further Reading

In August 2022, the Zimbabwe National Water Authority (ZINWA) refuted reports that it was accepting only foreign currency for its services. [1]


  1. [Female Director of Year: Ellen Chivaro], Financial Gazette, Published: 14 April 2019, Retrieved: 5 January 2021

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