Assistant/ Senior Assistant Librarian - Client Services

Job Description

LIBRARY DEPARTMENT

Applications are invited from suitably qualified and experienced candidates to fill in the above mentioned position.

Duties and Responsibilities

• Administration of the Client Services Unit
• Ensuring the availability of teaching and learning resources (print and electronic) to all users;
• Answering queries and advising all users on how to get relevant knowledge and information from various print and digital sources for their teaching, learning, research, community engagements, innovation and industrialization activities in the University;
• Providing learner support through subject liaison, information literacy skills training including user instruction in discipline-specific research and learning commons;
• Ensuring flexibility and adaptability to evolving library technologies and changing user needs.
• Supervision of circulation services staff, scheduling staff at all public service points to ensure consistent service delivery, formulation of circulation policies, rules and regulations for students in consultation with the Sub Librarian
• Ensuring equitable circulation of resources.
• The incumbent will contribute to collection development by actively monitoring and assessing the needs and interests of library users.
• The incumbent will engage in outreach activities to promote library services and resources, conduct user education programs, workshops, and training sessions to enhance users’ information literacy skills.
• The incumbent will gather user feedback, assess user satisfaction, and evaluate the effectiveness of library services so as to identify areas for improvement and informs decision-making processes within the library.

Faculty Liaison: