Job Description

Applications are invited from suitably qualified persons to fill the above mentioned post within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

Duties and Responsibilities

• Operationalisation of the ICT Development Innovation Hub.
• Championing Development and technical training of Graduate Trainees and working with and through them to deliver innovative solutions for the Authority.
• Implement a variety of creative techniques and processes to increase the efficiency and productivity in Authority’s processes.
• Observe the Authority’s standard processes and operations to identify areas of improvement.
• Research on new trends within tax administration to enable the Authority to stay up-to- date on technology advancements.
• Gather user requirement, analyse and propose a digitalisation roadmap which include process improvement resulting in operational efficiency, optimisation and improved service level.
• Supervise the long-term innovation strategies to determine necessary changes and review the Authority’s progress.
• Assist team members with enhancing their skills and innovative techniques to improve design thinking.
• Monitoring, analysing and communicating innovation metrics to senior management to seek opportunities to improve the company’s innovative performance.
• Introducing new tax administration and support services for internal and external customers.
• Any other duties as assigned by the incumbent’s superiors.

Qualifications and Experience

• A degree in Computer Science/Information Systems/Business Studies and Computer Science or equivalent is required.
• Minimum of 4 years post qualification experience in ICT industry working on enterprise software development is required.
• A software developer certification is required.
• A certification in innovation management is an added advantage.
• Knowledge of OOP principles and Agile programming methodology.
• A clean class four (4) driver’s licence.

Skills & Competencies:

• Ability to work under immense pressure and beyond stipulated hours.
• Knowledge of automation, collaboration and transaction management tools.
• Knowledge of software development platforms.
• Good organisational, people and time management skills.
• Good communication and strong interpersonal skills.

Other

How to Apply

Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 7 August 2024, All applications should be emailed to: ZimraRecruitment@zimra.co.zw clearly stating the position applied for and addressed to: