Econet Introduces "My Web Self-Care": Service To Access Call History, Monitor Data Usage Anytime
Mobile network operator (MNO) Econet Wireless Zimbabwe has introduced a new service called My Web Self-Care, which will allow subscribers to access their call history as well as their data usage from any place as long as they have internet access. The service which is likely to be welcomed by many subscribers who at some point or another have complained of their data “disappearing” without their knowledge.
To use the service, subscribers do NOT need to visit an Econet shop or agent. Instead, all they have to do is to register their details on
https://selfcare.econet.co.zw/selfservice/
The registration process also includes a verification code which will be sent via SMS to prevent/minimise the chances of unauthorised people registering lines that do not belong to them, without the consent or knowledge of the owner. When registration is done, the subscriber can just log in to view their records, although, at the moment, this is limited to 6 months only.
However, the MNO warns:
1.The information requested is for the legally contracted owner of the mobile line. The requested information is confidential. The information you have inquired is for reference only, not to be used for official transactions.
2.The customer shall be responsible for the confidential information and ECONET WIRELESS shall not be liable for any claims, losses, or damages arising from the unauthorised disclosure of such information to any third party.
3.Only the last 6 months of information is available.
