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Retail Giant OK Zimbabwe Shuts Down Five Branches

2 months agoFri, 31 Jan 2025 14:40:41 GMT
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Retail Giant OK Zimbabwe Shuts Down Five Branches

OK Zimbabwe, the country’s largest retailer by store numbers, has shut down five branches due to a challenging trading environment, reported Business Weekly.

However, critics point to several factors behind the closures, including a bloated management structure with at least nine directors and over 30 senior executives, all with luxury vehicles and high perks.

Questions have been raised about decisions made by the company’s leadership, such as multiple land acquisitions and dividend declarations, which have reportedly tied up cash or misallocated funds in recent years.

In addition, OK has faced difficulties restocking, with many outlets experiencing empty shelves, particularly in food products. Suppliers are reportedly unwilling to provide goods on credit or in local currency.

The company is also struggling with US$17 million and ZiG537 million in outstanding payments to suppliers, some of whom have withheld supplies despite part payments.

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In an internal memo, OK announced plans to cut its workforce, closing five outlets—Robson Manyika, Glen Norah, Kuwadzana Express, Mbare (all in Harare), and Chitungwiza Town Centre, as well as Entumbane in Bulawayo. A sixth branch is scheduled to close in March.

The closures will result in job losses, primarily targeting low-level workers, with severance pay set at one month’s salary for every year worked, along with three months’ notice pay and payment for unused leave.

The branches being closed are among those making losses or operating from rented spaces. OK operates 72 branches across Zimbabwe.

A company executive, who wished to remain anonymous, told Business Weekly that OK’s troubles are due to currency and economic issues in the US dollar-dominated economy. 

The retailer’s situation worsened after receiving goods on credit in US dollars, which they now struggle to pay off due to cash flow issues.

Despite the introduction of the Zimbabwe Gold (ZiG) in April 2024, which stabilized the local currency, it hasn’t improved OK’s fortunes.

The retailer also faces intense competition from the informal sector, where suppliers prefer cash transactions in US dollars, allowing informal traders to offer lower prices due to fewer regulatory burdens and tax obligations.

Award-winning journalist Hopewell Chin’ono, citing industry insiders, said that six more OK branches will be closing soon. He added:

These closures bring unemployment not only to OK Zimbabwe but also to downstream and upstream industries.

Downstream industries are businesses that rely on OK Zimbabwe to sell their products, such as farmers, suppliers, and manufacturers of goods stocked in the supermarkets.

Upstream industries are businesses that provide logistics like truckers that moved goods to OK Zimbabwe, packaging and maintenance service providers.

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130 Comments

Anonymous · 2 months ago
The OK problem is mismanagement and the scenes behind. The problem can not be solved economically but politically. If Z*** P* is got rid off, the situation goes to normal like the GNU error. It was about MDC good governance but simply that they had backers who had confidence in them. They wanted them to fight Zulu Alpha within. Here in Zimbabwe we have shadow politicians in the make of business persons who re filthy rich. During the day they raise their fist in support of Zulu Alpha but behind the scenes they don't like it at all. They manipulate the economy in order to make a crisis such that the poor are hurt hard and in retune or response they rebel against the Zulu Alpha Government. If Zulu Alpha is dispersed off we will be OK economically and the Zig we have it's buying power. No country will have a great economy using solely other countries money. It's a long way to go until Zulu Alpha yotorerwa chimuti.
🤔 · 2 months ago
This all comes to Ed, Mtuli and the Zanoids. This country is becoming embarrassing day by day and the economy is going bad
Maswerasei · 2 months ago
He volunteered to kill Zim This Mtuli
Anonymous · 2 months ago
2030 ndendichipo m u c h a m a m a
Owen · 2 months ago
😭
Baba Tunde · 2 months ago
Ok should turn the supermarkets into tuckshops. Simple. My Zanu PF brains
laugh emoji3
Anonymous · 2 months ago
Economy yakafa 1999 pakaprinter Bob mari achipa mawarvets muri kunetsana mahara
Anonymous · 2 months ago
I think is the time that Zanu must pack all their staff and go just imagine closing a big shop like OK , how many people are they affected this is very seriously 😒 our beloved country is going to drain, it is time now
Anonymous · 2 months ago
Formal businesses are having a currency crunch. They can't choose, convert or rate currency competitively, without facing jail time and hefty fines. The restriction was meant to curtail the parallel market and shield the ZiG from well-known structural problems in the economy. Complete dollarization may seem like an easy fix. But, just to get you thinking: What will we do if Donald Trump signs an Executive Order banning the use of US dollars in Zimbabwe?
2
ZimSketch · 2 months ago
Its actually America that benefit from us using their currency
Bakari · 2 months ago
Genius
Anonymous · 2 months ago
He won't. Zimbabwe is a lucrative investment destination, which has a modern army that protects Uranium deposits in the Congo
Anonymous · 2 months ago
Vote Zunu. If. Your savours
Vic Venom · 2 months ago
The sole reason for OK's downscaling is OK themselves...How can a large cooperations synonymous with dodging taxes and underpaying their staff complain about economic issues... OK for many years stood idly by relying on a business model from the 90s instead of restructuring to suit the 2020s ...Instead of ploughing significant resources into the delivery service and improving their online shopping experience, OK relied on the tired and antiquated brick and mortar approach... Nobody in the year 2025 finds the exercise of physical shopping to be fun or to be of great convenience...Vic Venom does not want to play an amateur Indiana Jones when exploring the myriad of aisles in OK supermarkets...Do not even get me started on the notoriously hazardous shopping trolleys that have the wheel alignment of a 16th century wagon.... As for the corporate structure of OK do not get me started...It is bloated to the point of absurdity... Instead of streamlining the organization,OK Zimbabwe actually ballooned their corporate office resulting in individuals getting paid to do the same job... Vic Venom feels happy when he sees such legacy companies going out of business through shoddy business practices...Rant over sanity restored
2
6
Anonymous · 2 months ago
Well articulated!!!
Anonymous · 2 months ago
OK ZW is a typical zim business run to ground. ndaiti Secretary George gave them a hard time but hah chokwadi ndechekuti "things fall apart". not dissing the talent in zim, but the truth is team zhinji in management at a lot of organisations are B grade. corporate responsibility kuita basa nemazvo hapana. its just cars,cars, cares then fuel for the cars. a house with enough garages to park the "cars" and allowances to spend when driving the cars to "entertain" " business partners" to achieve goals set out at 'management meetings " ..zimbabwe ma2
Baba Tunde · 2 months ago
Well said. You are smart
Anonymous · 2 months ago
You summed it up. I can't repeat your words man.
Chavhunduka · 2 months ago
yes i agree with you bro Ok Great Challenge akuna this 2025 year addition, i was in Chipinge town nezuru amuna kana chinhu mawa muground even today am now in Mtre ,the same song
D. 20 · 2 months ago
Welcome back to 2008 viva viva✊
🤦🏽‍♂️ · 2 months ago
Ku commerce vana vanovhunzwa ma characteristics of a departmental store, of a hyper market but none of those are in existence anymore. Barbours building is now a flea market, Greatermans is almost lost in time. All due to govt incompetence. And you find grown men dismissing the scale down by OK as insignificant 🤦🏽‍♂️
Anonymous · 2 months ago
'....govt incompetence...' Govt didn't just walk in and occupy those chairs, they were voted into that position by the citizens! Live with it, I guess
Anonymous · 2 months ago
Wake up there is serious rigging. 2030 tinenge tiripo means whether ir not you vote for us we will win.
Anonymous · 2 months ago
Even our OK here in kwekww has empty shelves . Lets hope they will not close it
takeoff polo club · 2 months ago
OK Zimbabwe, the country’s largest retailer by store numbers, has shut down five branches due to a challenging trading environment, reported Business Weekly. However, critics point to several factors behind the closures, including a bloated management structure with at least nine directors and over 30 senior executives, all with luxury vehicles and high perks. Questions have been raised about decisions made by the company’s leadership, such as multiple land acquisitions and dividend declarations, which have reportedly tied up cash or misallocated funds in recent years. In addition, OK has faced difficulties restocking, with many outlets experiencing empty shelves, particularly in food products. Suppliers are reportedly unwilling to provide goods on credit or in local currency. The company is also struggling with US$17 million and ZiG537 million in outstanding payments to suppliers, some of whom have withheld supplies despite part payments. In an internal memo, OK announced plans to cut its workforce, closing five outlets—Robson Manyika, Glen Norah, Kuwadzana Express, Mbare (all in Harare), and Chitungwiza Town Centre, as well as Entumbane in Bulawayo. A sixth branch is scheduled to close in March. The closures will result in job losses, primarily targeting low-level workers, with severance pay set at one month’s salary for every year worked, along with three months’ notice pay and payment for unused leave. The branches being closed are among those making losses or operating from rented spaces. OK operates 72 branches across Zimbabwe. A company executive, who wished to remain anonymous, told Business Weekly that OK’s troubles are due to currency and economic issues in the US dollar-dominated economy.  The retailer’s situation worsened after receiving goods on credit in US dollars, which they now struggle to pay off due to cash flow issues. Despite the introduction of the Zimbabwe Gold (ZiG) in April 2024, which stabilized the local currency, it hasn’t improved OK’s fortunes. The retailer also faces intense competition from the informal sector, where suppliers prefer cash transactions in US dollars, allowing informal traders to offer lower prices due to fewer regulatory burdens and tax obligations. Award-winning journalist Hopewell Chin’ono, citing industry insiders, said that six more OK branches will be closing soon. He added: These closures bring unemployment not only to OK Zimbabwe but also to downstream and upstream industries. Downstream industries are businesses that rely on OK Zimbabwe to sell their products, such as farmers, suppliers, and manufacturers of goods stocked in the supermarkets. Upstream industries are businesses that provide logistics like truckers that moved goods to OK Zimbabwe, packaging and maintenance service providers.
coni · 2 months ago
zanu pf yakafanana na satani inoba inouraya inoparadza mado4 achingochemera kuti ediot arambe aripachigaro achiputsa sababake satani what a shame
sad emoji1
coni · 2 months ago
zanu pf yakafanana na satani inoba inouya inoparadza mado4 achingochemera kuti ediot arambe aripachigaro achiputsa sababake satani what a shame
coni · 2 months ago
surely ok Zim is struggling ndaive pa OK zuro yekwamakoni chitungwiza ma shelves haanna kana chinhu iyoyo soon irikuvahara futi zvoreva kuti this year akuna OK grand challeng
Anonymous · 2 months ago
robert was better
Anonymous · 2 months ago
Asi wanga usati wazvarwa 2006 - 2008.Because if u existed those two years,it's either u had dimentia and never so wat was happening around or maybe u lived outside the country,kana kuti wanga uchir sperm hako. Which is which?
Anonymous · 2 months ago
Uri ****
Anonymous · 2 months ago
Uri dot
dolla · 2 months ago
zvichireva kuti gore rino hakuna OK grand-challenge zve
laugh emoji1
Anonymous · 2 months ago
is this happening because of who,
1
jivaschihwehwete@gmail.com · 2 months ago
Ok's strategic managers are sleeping on duty, they should know which currency is being used by most of it's customers, in this case most people are using US dollars. But going to buy from you shall find its very expensive to buy using US dollar, and cheat in ZiG a currency that is held by few in formal employment.
Mr · 2 months ago
Most of ok's customers macivil servants aitsvaga kwekurasira Zigi, takambozvitaaura kuti parestocking pane nyaya, barely a year later look at where we @ be oz of zanu 's bush economics strategies
Anonymous · 2 months ago
Are you living in Zim? If they charge bread at 90c you will say i want it in zwg converted at bank rate and it becomes 50c. It's not OK who is sleeping. It's government sleeping on the job.
007.. · 2 months ago
on a sad note.we already knew the kind of government we have..they dont care about the citizens clearly seen on the healthy sector.farming .just tu mention a few..everything so xpensive.over taxation of the most poorer.every 5 years chiefs given high terrain xpensive cars just only 4 intimidating the rural folks 4 them tu kip holding onto power.....et the end they cry foul....ma santions anotanga kuraurwa towards elections...mukaimukai kumaruwaa ukoo time up
S. Class · 2 months ago
👏👏👏👏👏
Tape · 2 months ago
this was absolutely inevitable. imagine those prices that are being charged by informal traders runners etc..... they attract everyone making the supermarkets lose the ground. additionally, the tax burden on formal traders is too much imagine from paying customs duty, VAT, sugar tax, NASSA to mention a few. Operational costs due load shedding and weak Zig currency which is its value is manipulated by the state. haaa zim tichasara nema vendor nemakorokoza chete
Anonymous · 2 months ago
To top it all gvt will no longer have revenue streams. You can't collect tax from tuckshops.
Marshmello · 2 months ago
Haaa pakaipa vanhu avo vatorasikirwa nemabasa
Vic Venom · 2 months ago
🤣🤣 am now being referred to as a hate bot because I tell the uncomfortable truth that most of you skirt around in a squeamish manner... Rant over sanity restored
Anonymous · 2 months ago
Obvious, excluding telling the truth. Truth is concept you struggle to see.
Vic Venom · 2 months ago
🤣 so what is the truth according to you then?
Mudzviti · 2 months ago
Zimbabwe is facing significant challenges in 2025. The economic situation has deteriorated, with businesses struggling to stay afloat. The withdrawal of international aid has exacerbated the crisis. Furthermore, the government's decision to require informal traders to pay taxes has added to the economic burden. Several major companies have been forced to retrench employees, contributing to the growing unemployment crisis. The ZANU-PF party's Agenda 2030 seems increasingly unrealistic in light of these challenges. Harina kumira mushe gore uri, ratanga zvakashata.
jojo · 2 months ago
ma doctorates ana musuri nyuve are not working at all. welcome back 2008 crush and don't blace the war veterans for this.
jojo · 2 months ago
blame
dee~tales · 2 months ago
Those who ululate the closure of OK branches are outright supi.pt
Honour · 2 months ago
You can't even spell "stupìd". 🤣🤣🤣 If you want to see someone STUPÍD, look in the mirror! 🤣🤣🤣
dee~tales · 2 months ago
The pop up face will likely be yours seriously. Very stu.pid
dee~tales · 2 months ago
The face which will pop up is yours. Very stu.pid indeed
laugh emoji1
Anonymous · 2 months ago
...sinjonjo chaiyo. who cares they're busy singing 2030 mantra.You can never rig the economy. Never
Anonymous · 2 months ago
Legacy stores are outdated and highly inefficient, run using colonial business logic. Saka tochema kuti OK yovhara kanti the goals of indigenization and empowerment have been met? Musaramba muchingoti "sir" munyika yakasununguka mhan
dee~tales · 2 months ago
@anonymous Most probably you're one of the tuckshop owners who thrives on border jumping and evading duty payments. Definitely you're a zanu pf bootlick.er who thrives on lawlessness and relieves himself at the back of your tuckshop.
laugh emoji1
Anonymous · 2 months ago
Who runs OK? Do not lack knowledge like that.
Corruptmore Looto · 2 months ago
The goals of indegenisation my foot, most of those Tuckshops are owned by foreigners, black people are only vendors
. · 2 months ago
This Vic Venom bot should be banned srs. It's a good hate bot but sometimes feels like the guy moderating this bot is damned poor
Vic Venom · 2 months ago
Cry my beloved country....Rant over sanity restored
Vic Venom · 2 months ago
Why would the real Vic Venom cry over the failure of a legacy company with inbuilt advantages and leeway when it comes to dodging taxes?...Rant over sanity restored
😎 · 2 months ago
Tell them, these are the low dishonoured souls are headlong into the gutter
maenzanise · 2 months ago
N Richards yakavhara kuTynwald
Patz · 2 months ago
ED2030 gaining momentum as the economy is loosing momentum. Upper middle- income economy is someone's day dream
Mbavha · 2 months ago
Masoja akarwira rusununguko kuti Chivhayo aite mari muripi ko
Black forest · 2 months ago
some few months ago , a female tourist from America (celebrity) was surprised to find existance of a supermarkets in my mother land Zimbabwe, and she announced it on social and faced a back lash from patriot Zimbabweans, but little did we know that she actually saw (spiritual eyes) supermarkets actually closing and the emergency of tuckshops which had grown everywhere like confetti.....
vigilante · 2 months ago
iyi ndiyo inonzi economy reset chaiyo big retailers vachagwama vese havasti vati
Satan 👹 · 2 months ago
NDS 1 handeyi tione kusvika 2030
E.**** · 2 months ago
iyo Ok mbare madhuriro ayaiita,ko ye towncenter zvayo .ska hazvishamise vanga vaona kuti ma sells ema branches iwaya anga akadhakwa.coz btr kunotenga mutuckshop.kwete kuita mbiri yeku pushr trolley
. · 2 months ago
town center 😂 wanq ok yekuno ×3 prices of everything. swera tenga muspar ne spar rewards to reduce price😂 ma1
.... · 2 months ago
eeeh shamari gaya maheu e$1 for 3 ivo vaiita 90c each chero kuri kuda kutenga ma OK here
PitothMaximus · 2 months ago
😂😂 The formal sector overprices basic goods that's why people are now flocking to these tuckshops because they are like a quarter cheaper
Anonymous · 2 months ago
Formal sector is overtaxed leading to higher prices. Forced to accept statutory instruments that the tuckshops do not follow. Government wants the death of formal sector.
Ctrl Alt Del · 2 months ago
makadzidza kupi wakambozvivhunza here kuti y vachidhura you r dull
Elon · 2 months ago
Vana vako vanototi baba vadzoka kubasa here uchisvika kumba nemafungiro ako iwayo
. · 2 months ago
bro an ok burger cost $3 THREE mari wanzwa but spar 1 plus spar rewards ndiri tenga 0.50cent 50CENTS wanzwa. kidzidza chii apa kwana
Wene Wacho · 2 months ago
Zvayendwa izvo ukaona OK yavakuvhara zvitoro zvayo gore richingotangisa ko kuzoti panopera gore, kutonga kwaro .
kuwadzana 5 · 2 months ago
nhaimi ndicha charger phone yangu kupi? ndaingoisa ma OK kuwadzana..ndozotenga hangu kuma tuckshop bcz OK mvura 5 litre is $2.50....tuckshop its $1
. · 2 months ago
😂last bought water ku primary pa trip
dok25 · 2 months ago
The one writing the report seems to be blaming the management structure and how the shareholders run the company. One wonders whether the article was written by a trained journalist.
1
Tambaoga · 2 months ago
ndaonawo sekudaro.He is running away from the truth.Grade 5 chaiyo inotoziva chakonzeresa kut ok ivhare
Ndaitwa!! · 2 months ago
The article was taken from the Business Weekly, which is a Zimpapers publication, they won't say anything about the bad economy since they're a ZPf mouthpiece!!
Anonymous · 2 months ago
There's absolute truth in OK having an inflated management structure. Why would the board approve dividend payments, remunerate perks and make cash-intrinsic transactions like buying land, yet their core business is cash volume generation through product acquisitions and resale? Ko vadii kutanga vaundura management iyoyo votengesa mazimota avanopiwa pasare vashoma, then free up cash to restock? Chigandanga papurazi kuuraya vashandi nenzara chirugu chehuku chakazara, hunzi vakuru ngavatange vadya. Haisi nyaya yenyika iyo. Ndeye OK!!! Ngatisasimbirira kurapa mhopo pamusana ipo pane ziso rine mbonje mhan
Anonymous · 2 months ago
I'm sure we shall for a while walk in darkness until God brings on light. A mistake in forcing circumstances will bring on misery to the poor until God intervenes. How I wish my beloved Zimbabwe was united.
Anonymous · 2 months ago
Unotoshama uchiona makombi asina ma seat akaitamudungwe in front of OK vachitengesa groceries. No rent to pay, no wages to pay, no electricity to pay, no water to pay, no tax to pay. Do I go on and on? Saka price inotadza nei kuderera? And hoe can a sane customer not buy from the van instead of maOK or TM or Choppie. Informal sector taking the market by storm economy ichifa. Soko ngavabvume kuti varemerwa
luca · 2 months ago
"Images of empty shelves at OK Zimbabwe Limited stores circulating on social media recently sparked rumours of the company’s imminent collapse.However, in a statement released on January 10, 2025, Group Company Secretary Margaret Munyuru dismissed these claims as false." Pindula published an article in which OK dismissed rumours of ongoing financial turmoil. However, nothing confirms the obvious like closing shops. The Giant like other chain store retailers has been hit hard in the n.uts by the corrupt ZANU pf economic policies that focus more on looting and plunder than national development , it's focused on the gratification of a few ediots
varakashi · 2 months ago
pa****
Anonymous · 2 months ago
So OK is your shining example of national development? An entity owned by a few individuals (although listed) manje ndiyo example yako yenational development? What has hit this company "hard in the nuts" as you say is a lack of innovation, prioritization of non-core activities (e.g. pampering a myopic board of directors with unrealistically excessive perks) and skewed assessment of the evolving retail environment. Was government responsible for directors opting to buy expensive vehicles vanhu vasingahori? Munozviitireiko zvelusanganisa zvinhu zvisingasangani?
dee~tales · 2 months ago
@anonymous mind you, haisi OK chete iri kuvhara, it's just following the likes of Food World, Pick n Pay, Choppies, N Richards bla bla .... Think mhani.
ZimSketch · 2 months ago
**** iwe, its not just OK suffering... Tongaat is retrenching workers....Cottco last pay salaries in 2022... Even the Giant Zimplats is retrenching workers.....the list is endless
Xx · 2 months ago
Ngavavhare maprices avo anga ave ekupnga ,more space ye ma tuckshops
Vic Venom · 2 months ago
We all know the reason why these legacy companies are shutting down in Zimbabwe...It has nothing to do with the economy but rather a shifting landscape within the retail sector... Instead of innovation and looking towards the internet for solutions e.g. online shopping and delivery , OK and Pick and Pay made half ar$ed attempts at it and relied on old and tired trope of brick and mortar... Vic Venom has always decried the negative effects of nepotism and cronyism in these large cooperations...A legacy of hiring within the family and inner circle has resulted in individuals in upper and middle management who only care about the now instead of the future ..This should serve as a lesson for other retailers still stuck in the past ...Rant over sanity restored
1
🤔 · 2 months ago
uri darcol, u always defend something that doesn't have a future for the pple
Anonymous · 2 months ago
But you promote nepotism and cronyism in other spheres of society. Destruction is your modus. What can you do when you have destroyed everything? Agriculture, Industry and now retail. We all know you don't have the mentality for building.
Mono · 2 months ago
One of the biggest iron steel company in Africa Zisco steel was destroyed now it's just rust steel hanging there black people are masters of destroying things
Anonymous · 2 months ago
Was kind'f rejuvenated by Chinese in Manhize new plant. To my surprise i don't see the benefit. Simbi dzacho dziri kuburitswa muno ari ma Bars to nowhere. I wonder. Ukuwo ma canteen ePovo akapazwa pakaiswa Kitchen yamai. Zvakaomera muZimba
Factual · 2 months ago
Vauraya nyika vakomana avoo they only care about their pockets, ngavangoita usd currency in the meanwhile bcz kuma business avo they dont zig apa ndivo varikuti ma multinational company vatambire
Ma1 · 2 months ago
Vanhua vese stove marovha ummm pasaat
Fireworks · 2 months ago
Mbavha dzakuwedzera,coz vamwe vana vacharega chikoro apa.Daidzai Chamisa apo
Roadkill · 2 months ago
Kuramba uri muzim dzangove nharo
👀👀 · 2 months ago
mazuva ekurara vanhu vakarindira hupfu ne sugar are around the corner,
Garwe mupfondo · 2 months ago
nyika irku ma mi rwa nevene vayo
Factual · 2 months ago
Nyika inobirwa nevene vayo vp said so 😂😂😂😂😂😂😂😂😂
Gaffer · 2 months ago
Deno ndiri Mtuli ndaitiza 😂🤞
Anonymous · 2 months ago
While Chinese are here to stay. Nyika inovakwa nevene ichiputswa ne machinese
kkkkk · 2 months ago
2008 is repeating itself
Mafirakureva · 2 months ago
And yet ZANU-PF only care about extending ED's presidential term. 🤣🤣🤣🤣
laugh emoji1
👀👀 · 2 months ago
haurevi nhema

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