Booth Tellers x21

Job Description

An exciting opportunity exists for x21 Booth Tellers to join our Mukuru team. These positions will be based in the following locations in Zimbabwe:

• Harare x9
• Chitungwiza x2
• Masvingo x1
• Nyikax1
• Kotwa x1
• Karandax1
• Madziva x1
• Empress x1
• Victoria Falls x1
• Bulawayo x5

The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner. The Booth Teller reports directly to the Regional Manager.

Duties and Responsibilities

• This position is responsible for processing remittance transactions in an accurate and professional way. They are required to carry out remittance operations in a legally complaint manner by checking the integrity of the documents provided and identify potential fraudulent documents.
• Internal Liaison takes place with the Booth staff. External liaison takes place with external customers.
• Ensure correct and valid documentation in provided by customers in order to ensure legal compliance.
• Manage own stock to ensure accurate balancing.
• Provide customer support.
• Maintain current knowledge of foreign exchange.
• Uphold the company brand.
• To manage own professional and self-development.

Qualifications and Experience

• Grade 12 / or equivalent (Essential).
• Mukuru Forex Consultant training course (Essential).
• Must remain current and competent by passing tests and assignments (Essential).
• Understanding and speaking of a local language (Essential).
• 1 year Customer Service Consultant experience (Essential).
• Cash handling experience (Desirable).
• Knowledge of foreign currencies.
• Knowledge of exchange control regulations.

Additional Skills: