IP & Salaries Clerk (Harare)

Job Description

Operationally support customers and branches as well as the IP & Salaries Operations team with all IP & Salaries support.

Duties and Responsibilities

• Processing outgoing bulk payments and salary files.
• Processing incoming bulk payments and salary receipts (USD & ZWL).
• Debit order processing.
• Validating and processing salaries and bulk payments rejects.
• Attending to inbound and outbound queries.
• Researching and resolving basic operations issues.
• Reconciliation of processed files.
• Attend to exceptions on suspense accounts reconciliations.
• Posting any other entries in the CBS.
• Preparing basic correspondence, forms and other documents as needed.
• Filing of documents and processed transactions.
• IP & Salaries support.
• Participate actively in projects, analysing systems, identifying, and specifying developments, coordinating the testing and implementation of new systems.

Qualifications and Experience

• Must have 5 ‘O’ levels including Mathematics and English.
• At least 2 ‘A’ Levels.
• Business Degree or related discipline.
• IOBZ diploma is an added advantage.
• At least 1 year’s work experience in IP & Salaries Operations, Outgoing payments, incoming receipts or related field.
• A keen interest in working in a multicultural environment.
• Ability to work effectively in teams, to communicate ideas clearly and confidently, articulate issues and recommend.

Skills & Competencies:

• Positive attitude.
• Efficient time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Team player.
• Problem solver.
• Excellent communicator and motivator.
• Ability to localize global business situations and/or opportunities.
• Ability to deal and develop long lasting relationships with stakeholders.

Job-Related Knowledge: