Population Solutions for Health (PSH)

ICT Support Officer

Population Solutions for Health (PSH)
Apr. 03, 2023
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Job Description

The job exists to provide ICT support for PSH.

Duties and Responsibilities

  • Conducts network maintenance and support for multiple PSH offices.
  • Liaises with service providers and vendors.
  • Creates backups of the network configuration.
  • Secures network devises and monitors internet usage.
  • Creates backups of system databases and ensures that all site-based information systems are functioning properly.
  • Ensures that firewall is effective and allows accessibility.
  • Utilizes backups to restore the system whenever there is a system failure.
  • Implements the disaster recovery plan and backs up all systems and critical data.
  • Conducts preventative maintenance and conducts the installations of computer hardware, consumables replacement.
  • Recommends and performs hardware repairs computer.
  • Provides first line support to all users and assists users to connect to networks and provides access to systems.
  • Provides the software and hardware resources that are needed by the users.
  • Investigates and resolves system and user support issues in a timely manner.
  • Performs applications support and visits sites to resolve challenges.
  • Trains users on how to effectively use new and existing systems.
  • Installs and licenses antivirus, configures automatic updates, scanning and virus cleaning.
  • Performs Vulnerability tests and performs data recovery.
  • Creates and sets up email accounts on user computers.
  • Creates and sets up collaboration and backup tools.
  • Ensures connectivity to email and collaboration tools at all times.
  • Allocates tagged assets to users and records all allocated assets.
  • Maintains the asset register and track IT asset movements.

Qualifications and Experience

  • Degree in IT or related Degree.
  • Cisco or MCSE certification will be an added advantage.
  • At least 2 years working experience with a local Area network for a large organization.
  • Experience with windows server operating systems
  • Hardware trouble shooting experience.
  • Experience with routers, switches and firewalls.
  • Driver's license with minimum two years driving experience.


How to Apply

All interested candidates are encouraged to follow the following steps when applying:

NB: Please note that applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted. In return, PSH offers competitive remuneration, commensurate with qualifications and experience. PSH is an equal opportunity employer and encourages applications from qualified individuals regardless of gender identity or expression, race, religion, national origin, or disability.

Deadline: 03 April 2023

Population Solutions for Health (PSH)

Established in 1998, PSI Zimbabwe has renamed to Population Solutions for Health. PSH makes it easier for all people to lead healthier lives & plan the families they desire. PSI Zimbabwe, through the Ministry of Health and Child Care, works with a cohort of local partners to deliver high-quality integrated sexual and reproductive health services and strengthen quality assurance systems for contraceptive products and services.

Address: Office Park, Sam Levy's, Block C, 45 Piers Rd, Harare

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