Zimbabwe Revenue Authority (ZIMRA)

Training Officer Customs (Level 9)

Zimbabwe Revenue Authority (ZIMRA)
Mar. 31, 2023
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Job Description

Applications are invited from suitably qualified persons to fill the above post within the Zimbabwe Revenue Authority (ZIMRA) - an equal opportunity employer.

Duties and Responsibilities

  • Plan, design, conduct and evaluate training programs.
  • Proactive and accurate identification of training needs in consultation with staff, departmental/divisional heads.
  • Implement the training calendar and other human development initiatives.
  • Design and expands training development programs based on the needs the organisation, individuals and international standards.
  • Assist in policy formulation upon request.
  • Create and delivers Customs & Excise training, using classroom, online and blended learning to both ZIMRAofficials and ZIMRA stakeholders.
  • Set and mark examinations/impact assessments.
  • Process results and certificates.
  • Groom and influence behaviour and attitude consistent with organisational values.
  • Compile reports on staff development initiatives.
  • Supervise trainees during traineeship program.
  • Coordinate calendar courses to ensure successful subscription per each calendar course.
  • Carry out Cost Benefit.
  • Analysis on training activities and make use of the most cost saving alternative.

Qualifications and Experience

  • A Bachelor's degree in Economics/ Business Studies/Business Management/Business Administration/Social Science or equivalent.
  • At least five (5) years' experience in the Customs & Excise environment.
  • Advanced Certificate in Customs Law and Procedures.
  • An MBA/MSc or equivalent is an added advantage.
  • ATraining Diploma is a distinct advantage. 

Skills and Competencies:

  • Confident communicator and presenter.
  • High emotional intelligence.
  • Must possess excellent verbal and written communication skills.
  • Good organisational and time management skills.
  • High level of computer literacy.
  • Self-motivated, with positive attitude towards work.
  • Ability to work under pressure.
  • Unquestionable integrity 


How to Apply

Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae, All applications should be emailed to:, clearly stating the position applied for and addressed to: 

The Director,Human Capital

Zimbabwe Revenue Authority

6th Floor ZB Centre

Corner First Street / Kwame Nkrumah Avenue

P. 0. Box 4360,


NB: Please note that only shortlisted applicants will be responded to and females are encouraged to apply.

Deadline: 31 March 2023

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