ATM & POS SUPPORT Engineer

Job Description

An exciting career opportunity has arisen for the role of ATM & POS Support Engineer within the Group IT division of CBZ Holdings. If you want to join a team of energetic and passionate professionals, this is your opportunity.

Duties and Responsibilities

• Stage and perform component testing for new or repaired hardware.
• Design the hardware set-up of CARD BASED systems, configure ATMs, POS and assists in site preparation, installation, staging and standard testing of new ATM/POS.
• Setup of Card based Systems, ATM/POS Client Software and install Operating Systems and Applications on physical and virtual platforms, ensuring the systems are running end to end.
• Provide documentation of instances of hardware failure, repair, installation and configurations
• Support implementation of new hardware installations during projects.
• Maintain knowledge of hardware and equipment contracts and supervise contract/SLA based installations.
• Evaluate and recommend on hardware products decommissioning.
• Perform Hardware Security Module firmware upgrade and loading all security keys required for card production and card system operations.
• Test and implement Business Continuity plans for Card Switch System, ATMs, POS Terminals and other payment channels.
• Constantly monitor all ATMs/POS activity and provide periodic reports to Management.
• Provide first-level technical support for all Card based Systems and training to merchants and end users.
• Maintain an updated inventory of all ATMs and POS machines, and Service Level Agreements.
• Perform proactive and reactive capacity management activities on CARD BASED systems to minimize service disruptions.
• Set up DR for all supported systems, document DR plan and invocation procedures, and perform routine tests.

Qualifications and Experience

• Bachelors’ degree in Information Systems, Computer Science, Information Technology or equivalent from a recognised institution.
• 3 Years’ experience in Hardware/Desktop/CARD BASED systems support.
• HP FLAPS, HP Blade Systems Administration, Microsoft, Security+, or equivalent certifications.
• PCI DSS Certification.
• ATM / POS Security.
• Postilion Administration, VMware and Hyper-V skills.
• Knowledge of Windows Operating Systems and Computer Hardware architecture and maintenance.

Other

How to Apply

To Apply Use Link: https://www.linkedin.com/jobs/view/3566567697/

Deadline: 19 April 2023