ICT Applications Support Officer (Harare)

Feb. 18, 2024
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Job Description

The above-mentioned vacancy has arisen within TIMB and applications are invited from suitably qualified persons to fill the position. The successful candidate will be based at TIMB Head Office.

Reports To: Head- Information And Communications Technology

Duties and Responsibilities

  • Maintenance of current software and recommendation of upgrades to maintain efficient operations within the organisation.
  • Systems administration and provision of first line support of business applications to ensure high level system availability so that TIMB activities are not interrupted.
  • Installation and maintenance of software and related accessories for use by user departments to keep up with technology trends.
  •  Gather user requirements and develop systems to improve efficiency in the execution of operations.
  • Deploys best practise software security solutions for integration into current and new systems.
  • Working with developers to deploy and manage code changes.
  • Testing and debugging systems for weaknesses that exist and developing solutions to rectify these including modifying existing systems to conform to system changes.
  • Adhere to Change Management policy during implementation of software changes.
  • Systems performance checking and optimization.
  • Coordinating and performing user acceptance testing for application solutions.
  • Extraction and preparation of adhoc reports.
  • Planning and execution of user training.

Qualifications and Experience

  • Bachelor's degree in Information, Communication & Technology / Computer Science or equivalent from a recognized university.
  • A relevant vocational certification, in programming (Java), Oracle databases, and SQL will be an added advantage.
  • Atleast 3 years' work experience obtained in a similar role.

Other Requirements/ Competences:

  • Self-driven and results oriented.
  • Ability to work under pressure.
  • Analytical, problem-solving, and interpersonal skills.
  • A general understanding of programming languages (PHP frameworks, Java).
  • Experience in working with databases is a must, ie Oracle, SQL, MySQL etc.
  • Knowledge of artificial intelligence and machine learning.
  • Experience in ERP systems implementations and support is relevant.
  • Tobacco industry experience will be an added advantage.


How to Apply

Submit an application letter, certified copies of qualifications and detailed CV addressed to: hr@timb.co.zw, clearly indicating in block letters the position in the subject line, that is, "ICT APPLICATIONS SUPPORT OFFICER"

NB: Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.

Deadline: 8 February 2024

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The Tobacco Industry & Marketing Board (TIMB) is a Zimbabwean regulatory and advisory statutory board whose functions include controlling and regulating the growing, marketing and exporting of tobacco in Zimbabwe. In 1936, through the Tobacco Marketing and Levy Act, the Tobacco Marketing Board was formed resulting in the selling of tobacco through the Auction Floors and, later, Contract floors (from 2004). The Tobacco Marketing and Levy (Amendment) Act of 1997 saw the Tobacco Marketing Board being renamed to the Tobacco Industry and Marketing Board. The Board caters for the interests of all classes of different types of tobacco growers, buyers and other stakeholders.

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