Montclair Hotel And Casino

Restaurant And Bars Supervisor

Montclair Hotel And Casino
Apr. 14, 2023
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Job Description

Responsible for directing, supervising and coordinating work activities in all Restaurant and bar outlets, and responding efficiently and accurately to restaurant customer complaints.

Duties and Responsibilities

  • Managing restaurant staff's work schedules.
  • Conducting regular inspections of the restaurant and bars to determine whether proper standards of hygiene and sanitation are maintained.
  • Checking in on dining customers to inquire about food quality and service.
  • Resolving customer complaints in a professional manner.
  • Supervising the floor during meal times to ensure that all standards of service are being met.
  • Ensuring staffing levels for all Restaurant and bar outlets are accurate based on hotel and outlet business levels.
  • Organizing and conducting pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as menu changes.
  • Monitoring inventory and ensures that all food and beverage supplies and other restaurant & bar essentials are adequately stocked.
  • Ensuring that all standards and hotel cash handling procedures are met.
  • Maintains cleanliness of all outlets on a daily basis.
  • Carrying out any other duties as delegated by Superior.

Qualifications and Experience

  • A minimum of 2 A levels passes.
  • A Degree in Tourism and Hospitality Management, Food Science; Culinary Arts or related field.
  • At least 3 years’ relevant experience in a supervisory role.


How to Apply

Interested candidates should submit their applications together with copies of CV and Certificates to:

Deadline: 14 April 2023

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Montclair Hotel And Casino

A Hotel and Casino Company with offices in Harare and Nyanga. Montclair Hotel is a 4-star establishment located in the eastern highlands area of Nyanga. It has been in existence for over 60 years and it continues to be a shining brand among local brands. Montclair is one of the largest hotels in the area and it uniquely provides guests with access to a Golf course and is the only local hotel with an in-house casino.

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